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Article #180

Phone line quality problems

#180
From: Network Operations Center
Date: Wed, 13 May 1998 00:00
29 lines
1756 bytes
Start: Wed May 1  06:00:00 EDT 1998
End: Wed May 13 17:57:01 EDT 1998
Synopsis: Phone line quality problems
Locations: Harrisburg, Lancaster
Event-ID: 1379
Posting-Type: Public
Posted-by: Tomr

Dear Users,
  The telephone company is experiencing some problems in their network. 
These problems are causing "clicking" sounds on many of their phone lines. 
Some customers who dial into MicroServe's Harrisburg and Lancaster numbers
may experience slow connect speeds and/or disconnects until the problem is
resolved.  Please note that this problem is not limited to MicroServe
phone lines; you may notice clicking sounds when placing regular voice
calls to certain areas as well.

  DETAIL: The problem appears to have started on or around April 26th.
The telco found and repaired the trouble about a week and a half ago, but
a new occurance of the same problem has surfaced.  They are once again
working on the problem and plan to have it fixed within a day.

 We apologize for the inconvenience, and we appreciate your patience.

-Tom Rusnock, Network Operations Center
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From: Network Operations Center <noc@admin.microserve.net>
Subject: Phone line quality problems
Date: 1998/05/13
Message-ID: <199805132205.WAA03559@reality.microserve.net>
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Distribution: world
Approved: feedback@microserve.net
Organization: Microserve Information Systems : 1-800-380-INET
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Newsgroups: a.a.mis.status
Originator: feedback@microserve.net