🚀 go-pugleaf

In <38e18659.1105385@news.rahul.net> jsutton@hrmusic.com (Jack Sutton) writes:

>I've been having difficulties off and on, mostly on since I switched
>to the 5030107 number in redwood city and the 5320043 number in san
>mateo. It's basically turned into a nightmare and I'm not sure what
>the problem is. I seem to have an incompatibility problem with my dial
>up connection and Eudora the mail program. If I'm connected and open
>Eudora, it hangs, and I have to end task. If I disconnect, then open
>eudora after that, some times it opens, sometimes not,  I have to
>reboot at that point. Also, if Eudora's open and I try to connect,
>sometimes the connect hangs up and I have to end task on that.
>Anybody else having these kind of problems.

Answering these questions may help you find the problem:

Are you using a PPP connection or are you using a asynchronous
connection?

Are you first making the connection and verifying that it's working,
before invoking Eudora?

When you say "If I'm connected" do you mean that your have a working
connection on which you can do other things such as web browsing?  Or
you do mean that your modem is connected, but you don't know if the
connection is actually working for activities such as web browsing?

In the situation where you have a connection but opening Eudora hangs
it, is Eudora assuming that it should be dialing out itself?  Or has
Eudora been configured to NOT dial out itself?

What happens when you force the modem to use a lower data rate, such as
19.2 kbps (killbits per second)?  You can do this by forcing the DTE
rate, also known as the serial port speed or COM port speed, to 19.2
kbps.  If your modem will give you a successful connection at 19.2
kilobits per second, the next step will be to increase the speed and
find out the highest speed at which you get successful connections.  If
19.2 kbps doesn't work try 9.6 kbps too.

Have you tried a different brand and model of modem to see if it works
better?

Have you verified, by using a regular voice phone, that you can actually
reach the numbers you are dialing, and get modem tones?

Have you verified, using terminal mode, that you can manually give AT
commands to the modem to make it dial out, then after it connects enter
your PPP login name and password at the login: prompt, and get a
successful connection as indicated by the PPP data that the terminal
server sends?  (The PPP data looks like line noise but is repeated every
few seconds.)

What operating system and what version are you using?

Are you using dialing script as opposed to using the default, which in
most cases will use PAP?  PAP is preferable to using a dialing script,
because PAP is standard while dialing scripts have to be customized.
-- 
(Rahul Dhesi)
a2i network support account <support@rahul.net>