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Article #279Re: connection problems rwc/sm
From: Jack Sutton
Date: Fri, 31 Mar 2000 00:00
Date: Fri, 31 Mar 2000 00:00
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4897 bytes
Here are some answers to the questions below: First of all, I did not have this problem with the old numbers. I can dial another ISP (jps) and open Eudora without problems. I would just use this connection all the time except, I cannot send mail . Any solution to this without changing mail servers? For the a2i connection, I connect fine without Eudora being open and everything works, I can open a browser and connect to any site. I changed the modem speeds but that did not seem to effect anything, so it is now set at 38. I can manually call and get a modem connect sound. My system is win 98, using a PPP connection. I am using PAP and not script. Here is a recent sequence of events. Connect --ok check browser--ok open Eudora--ok disconnect open eudora, let it automatically connect hangs open task window msgsrv32----not responding end task all is ok disable eudora's automatic connect connect--ok browser--ok open eudora---hangs will not open after several end tasks reboot connect--ok open eudora--ok This AM: left eudora open, noticed it had a connect window open (automatic connect is disabled) the connection info seemed ok, so i hit connect---nothing happened. closed eudora i then used my normal connection and connected ok checked browser--ok open eudora--hangs close connection open eudora--hangs shutdown--shutdown hangs end task---computer locks turn computer off reboot all is ok On 29 Mar 2000 09:51:43 GMT, Rahul Dhesi -- a2i support <support@rahul.net> wrote: >In <38e18659.1105385@news.rahul.net> jsutton@hrmusic.com (Jack Sutton) writes: > >>I've been having difficulties off and on, mostly on since I switched >>to the 5030107 number in redwood city and the 5320043 number in san >>mateo. It's basically turned into a nightmare and I'm not sure what >>the problem is. I seem to have an incompatibility problem with my dial >>up connection and Eudora the mail program. If I'm connected and open >>Eudora, it hangs, and I have to end task. If I disconnect, then open >>eudora after that, some times it opens, sometimes not, I have to >>reboot at that point. Also, if Eudora's open and I try to connect, >>sometimes the connect hangs up and I have to end task on that. >>Anybody else having these kind of problems. > >Answering these questions may help you find the problem: > >Are you using a PPP connection or are you using a asynchronous >connection? > >Are you first making the connection and verifying that it's working, >before invoking Eudora? > >When you say "If I'm connected" do you mean that your have a working >connection on which you can do other things such as web browsing? Or >you do mean that your modem is connected, but you don't know if the >connection is actually working for activities such as web browsing? > >In the situation where you have a connection but opening Eudora hangs >it, is Eudora assuming that it should be dialing out itself? Or has >Eudora been configured to NOT dial out itself? > >What happens when you force the modem to use a lower data rate, such as >19.2 kbps (killbits per second)? You can do this by forcing the DTE >rate, also known as the serial port speed or COM port speed, to 19.2 >kbps. If your modem will give you a successful connection at 19.2 >kilobits per second, the next step will be to increase the speed and >find out the highest speed at which you get successful connections. If >19.2 kbps doesn't work try 9.6 kbps too. > >Have you tried a different brand and model of modem to see if it works >better? > >Have you verified, by using a regular voice phone, that you can actually >reach the numbers you are dialing, and get modem tones? > >Have you verified, using terminal mode, that you can manually give AT >commands to the modem to make it dial out, then after it connects enter >your PPP login name and password at the login: prompt, and get a >successful connection as indicated by the PPP data that the terminal >server sends? (The PPP data looks like line noise but is repeated every >few seconds.) > >What operating system and what version are you using? > >Are you using dialing script as opposed to using the default, which in >most cases will use PAP? PAP is preferable to using a dialing script, >because PAP is standard while dialing scripts have to be customized. >-- >(Rahul Dhesi) >a2i network support account <support@rahul.net>
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 111b8f,78735c89bdf689d7 X-Google-Attributes: gid111b8f,public From: jsutton@hrmusic.com (Jack Sutton) Subject: Re: connection problems rwc/sm Date: 2000/03/31 Message-ID: <38e4c6bb.1594293@news.rahul.net> X-Deja-AN: 604840294 References: <38e18659.1105385@news.rahul.net> <8bsjnf$l6a$1@samba.rahul.net> Organization: a2i network Newsgroups: a2i.general