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Article #5812

Re: support humor

#5812
From: Sherwood Pekelo
Date: Thu, 24 Jul 1997 00:00
28 lines
1539 bytes
a kindly luser had a working connection with us for months.  Then all of a
sudden she can't connect.  I ask her is the phone line connected to the
modem and try a few other things, and it still will not work.

I travel out to visit, turn everything on and try it myself.  Sure enough
no dialtone.  I check that the phone line is put into the line jack and
not the phone jack on the modem.  Then I ask her what she might have done
with her phones.  'Oh, I just bought a new cordless phone, but that works
fine.'  We track back the phone line to the modem to the splitter and find
that when she had plugged in her new phone, she had unplugged the cord
that fed the computer.  Plug it in, try it out, fixed... about 5 minutes
in and out.  She was very abashed, but heck I like that kind of fixes,
fast, simple, and I don't have to sweat for hours...

;)

next?

--
Aloha,

Sherwood


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From: Sherwood Pekelo <spekelo@iav.com>
Subject: Re: support humor
Date: 1997/07/24
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