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Article #66Re: LT WinModem
From: linux
Date: Tue, 04 Apr 2000 00:00
Date: Tue, 04 Apr 2000 00:00
30 lines
1774 bytes
1774 bytes
Begin Potential Flame bate.
Sir,
I also will not touch the first comment. That's for another
list. As to your response to the second let me talk from experiance, we
run PM3s.
LT winmodems are a disaster!! We have dedicated techs whos sole
job is to try valiantly to get these $@%^@ to connect. It comes to a
point when we find it profitable to simply hand the customer a real
modem instead of spend 6-10 hours of tech trying to get the LT to
connect. Also we keep a customer.
The entire concept of a software based modem is flawed! First
you are trusting a windows VXD which is a mistake. Then you are
expecting it to give similar performance to a dedicated hardware
solution. Lucent simply wanted to make a buck at the customers expense,
must customers don't understand that the winmodem isn't a high quality
piece of equipment... It's also very dificult for our tech to explain to
someone who just payed $2000 for a "top of the line internet pc" has a
$2 modem. Because the manufacturer was to cheap to put a decent one in
and assumed the customer wouldn't know the diference and blame his/her
ISP for the crappy connects.
End of Flame bate
.
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: f61c3,ea5880184e7728cc X-Google-Attributes: gidf61c3,public From: linux@vlmail.com Subject: Re: LT WinModem Date: 2000/04/04 Message-ID: <inet-access.954860880@vlmail.com> X-Deja-AN: 606597363 Organization: ecp X-To: list@inet-access.net Orig-Date: Tue, 04 Apr 2000 11:08:00 -0400 Reply-To: list@inet-access.net Newsgroups: a2i.lists.inet-access