🚀 go-pugleaf

Well, I've called twice. Always have to leave a message and spell out
everything correctly and be put in a que and be serviced on a first call
basis. There must be a lot of calls or their message machine must be not
recording the messages correctly, cause I haven't nary a call yet.

I think it's time to dump stock in this company. Unfortunately.

Juergen Weiss wrote:
> 
> Many thanks to all for the infos to my question about harddisks!
> 
> Again everybody can see that this list is the ONLY way to get support
> for a Netblazer.
> As a German sometimes it is not easy for me to explain what I mean
> (due to the language) but everytime when I asked a question here I got
> very good and helpful answers.
> 
> Strange thing is, that when I ask the support at ITK it seems that
> they do not understand me (you know they speak the same language as
> me), because most of the time they do not answer and if they answer it
> is not helpful.
> 
> I am very angry about ITK. After the "Merge" Telebit customers were
> ITK customers and it is a shame to see what ITK things about
> customer-relationship (nothing!).
> As a German I must say that this behavior IS NOT and SHOULD NEVER BE
> German-like it is just BAD-COMPANY-like!
> 
> Sorry for this none technical input - I just had to say it.
> 
> Juergen Weiss
> (disappointed ITK-customer)
> 
>