Missing ebook. Bad Download. Please help

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#2756

From: Stephen Franklin
Date: Wed, 03 Jul 2002 11:52

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Hi all, 

I've got a problem with a missing ebook. Here's what I did. 
1. Mistakenly bought an ebook on amazon.com 
2. Went to download it and was prompted to download eBook reader. , which I did. 
3. Was prompted to certify the reader. No problems. 
4. Double clicked on the voucher. Download began but got a download error three times. 
5. Quit the program and restarted the computer. 
6. Opened the voucher again and was told by the reader that the book had already been downloaded but it isn't visible in the reader. 
7. The voucher then dissappered. 
8. Went to download the voucher again but amazon is saying the order has been fufilled. 

So I have no book and no voucher yet I've paid for it. 

What now. 

Any suggestions. 

Steve. 

Work on a Mac by the way

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From: "Stephen Franklin" <sfranklin@graphicvision.com>
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Subject: Missing ebook. Bad Download. Please help
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Date: Wed, 3 Jul 2002 04:52:09 -0700
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