🚀 go-pugleaf

RetroBBS NetNews Server

Inspired by RockSolid Light RIP Retro Guy

Article View: adobe.acrobat.ebook.reader
Article #2798

First Aid ... incompatible with the Acrobat

#2798
From: Edward Pithey
Date: Sat, 08 Jun 2002 19:12
17 lines
1843 bytes
After downloading eBook Reader, I attempted to install 

soon into the install process, the following "Severe" message comes up and prevents the install process from continuing further: 

Severe 

The following program(s) were found which are incompatible with the Acrobat eBook Reader. 

,First Aid 

Please uninstall them before continuing this installation. 

I had McAfee Office on my computer.  First Aid is included in the Office Suite. I removed (using "Uninstall McAfee Office") all the Office products.  The error message still returns.  I've done file searches for anything related to "First Aid".  There seems to be no trace of the products, yet the very unhelpful message still comes up on each install atempt.  Attempting to "install" from SAFE MODE results with the same message.  I've reinstalled the complete McAffee Office Suite and then uninstalled it again - still no change. 

Now, a month later, the initial overwelming frustration has passed and hopefully someone will have a solution to this nightmare. 

Notes: IE 6.0.2600 Win98SE I have downloaded eBook Reader twice (in case first time was corrupted)
Technical Details
Message-ID: <ef9018f.-1@WebX.aaQKaf7vad4>
Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!sn-xit-08!supernews.com!iad-peer.news.verio.net!news.verio.net!news.maxwell.syr.edu!eusc.inter.net!newsfeed01.sul.t-online.de!t-online.de!WebX

Show Full Headers
Complete Article Headers
X-Google-Language: ENGLISH,ASCII-7-bit
X-Google-Thread: 109c42,3c212040ba82cf2,start
X-Google-Attributes: gid109c42,public
X-Google-ArrivalTime: 2002-06-08 12:37:29 PST
From: "Edward Pithey" <sax4God@cno.us>
Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!sn-xit-08!supernews.com!iad-peer.news.verio.net!news.verio.net!news.maxwell.syr.edu!eusc.inter.net!newsfeed01.sul.t-online.de!t-online.de!WebX
Newsgroups: adobe.acrobat.ebook.reader
Subject: First Aid ... incompatible with the Acrobat
Message-ID: <ef9018f.-1@WebX.aaQKaf7vad4>
Date: Sat, 8 Jun 2002 12:12:30 -0700
Lines: 31
MIME-Version: 1.0
Content-Type: text/plain; charset="ISO-8859-1"
Content-Transfer-Encoding: 8bit