🚀 go-pugleaf

Read my post above again. This is exactly what I did. I used Acrobat 9 Pro to start the scan from Create PDF\From Scanner\Scan Both Sides. The first window showed Acrobat using the HP Twain driver, and the final window showed the scan going to Acrobat 9 Pro.

After the scan of the first side was complete, a window came up offering the option to scan the second side beginning with the reverse of the last page scanned from the first side. I selected this option and the final window again showed the scan of the second side going to Acrobat 9 Pro. When "Accept" was clicked, this scan was instantly terminated and the "finish" of the first side occurred. After this was completed, the scan session ended.

Tim Whitfield posted to this forum over a year ago discussing exactly the same problem. With a Windows version of the same Acrobat software available to him, he used exactly the same scanner to scan both sides without a problem.

There is obviously a software issue with the Macintosh version. I spent an hour each on 3 calls with Adobe help in Bombay going over the same ground and getting nowhere. Their promise of a return call after "research" failed to occur, and calling them again to see what happened was even more frustrating. I advise against using the phone option for help, but in my case I could not obtain the software serial number from their splash screen as instructed(it disappeared abruptly without divulging the number) and neither of the two different numbers on the case and on the CD worked. Without the serial # I couldn't access the online help.

Since my further online research has revealed that this has been an ongoing problem for more than a year, I have little hope of resolution from Adobe. This and other similar posts is a last-ditch effort to find someone who has obtained/devised a fix for the problem.