Can't print with Acrobat 8--error number -31000

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#42

From: Lutefisker
Date: Tue, 24 Mar 2009 18:58

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Greetings,

I can only print a pdf every now and then with a HP Laserjet P2015dn printer using Acrobat 8--there is no pattern that I can detect for when it'll print and when it won't. When it doesn't print, I get the error message, "pstopdffilter/pstocupsraster failed with err number -31000" and then nothing happens.

Sometimes, the problem is fixed by re-installing Acrobat 8.

I just downloaded Acrobat Reader and it has printed pdf docs just fine.

I've asked HP for advice, but they were not at all helpful.

Any advice?

Thanks,
Rick

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Subject: Can't print with Acrobat 8--error number -31000
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