Acrobat 9 Quits When Create PDF from Scanner Selected

Article View: adobe.acrobat.macintosh

Article #461

Back to adobe.acrobat.macintosh Previous Next

#461

From: Paul_Jenkins
Date: Tue, 10 Mar 2009 15:03

25 lines
1490 bytes

Hi. I wonder if anyone can advise please.

I have recently installed Acrobat 9 on my MacBook Pro and have plenty of RAM. However, I can "Create PDF from Scanner" just the once. After that, Acrobat quits when I select Scan or quits if I cancel the scan.

I have tried the following:

1. Troubleshoot System Errors & Freezes
2. New User account
3. Recreated Preferences
4. Booted from separate disk
5. Repaired disk permissions
6. Have no third party plug-ins installed
7. Have run Repair Acrobat
8. Changed Universal Access
9. Defragmented disk & repaired files
10. Safe Boot and reinstall Acrobat

Nothing has worked except when I clean install I can scan through Acrobat once.

I can scan from the scanner software - Lexmark 4850 - with a jpeg straight to Acrobat but want to try to solve the issue of scanning straight from the app.

Thanks for your help people.

Regards
Paul

Technical Details

Message-ID: <59b82bf6.-1@webcrossing.la2eafNXanI>

Path: arc1-ca.pugleaf.net!g2news2.google.com!news2.google.com!news.glorb.com!news2.glorb.com!newshub.sdsu.edu!webcrossing

Show Full Headers

Complete Article Headers

X-Google-Thread: 10c131,280f45a6f7201e9,start
X-Google-Attributes: gid10c131,domainid0,public,usenet
X-Google-Language: ENGLISH,ASCII-7-bit
From: Paul_Jenkins@adobeforums.com
Path: arc1-ca.pugleaf.net!g2news2.google.com!news2.google.com!news.glorb.com!news2.glorb.com!newshub.sdsu.edu!webcrossing
Newsgroups: adobe.acrobat.macintosh
Subject: Acrobat 9 Quits When Create PDF from Scanner Selected
Message-ID: <59b82bf6.-1@webcrossing.la2eafNXanI>
Date: Tue, 10 Mar 2009 08:03:25 -0700
Lines: 30
MIME-Version: 1.0
Content-Type: text/plain; charset="ISO-8859-1"
Content-Transfer-Encoding: 8bit