Acrobat 7 Pro Suddenly Printing Gibberish

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9 total messages Started by John_DeYulia Mon, 30 Mar 2009 00:03

#147

Author: John_DeYulia
Date: Mon, 30 Mar 2009 00:03

4 lines
854 bytes

Suddenly, Acrobat 7 Pro prints PDF files created in MS WORD as gibberish. I switched printers and got the same results. The files print properly using READER 9.1. Also, the files display properly on the screen in Acrobat 7.
It appears to be a corrupted plist file, but I don't know which one.

John DeYulia

Re: Acrobat 7 Pro Suddenly Printing Gibberish

#206

Author: Michael Kazlow
Date: Mon, 30 Mar 2009 21:26

5 lines
877 bytes

Just remove all plists with Acrobat in the name. They will get 
regenerated as needed. You can try applejack, it has the ability to find 
corrupt preference files among other things.

Mike

Re: Acrobat 7 Pro Suddenly Printing Gibberish

#210

Author: PjonesCET
Date: Mon, 30 Mar 2009 23:41

1 lines
748 bytes

Make sure you download and install the version of Applejack for your OSX. There is a version for OSX.5, one for x.3/4 and one for X.2 and below

Re: Acrobat 7 Pro Suddenly Printing Gibberish

#215

Author: John_DeYulia
Date: Tue, 31 Mar 2009 02:15

9 lines
1028 bytes

I trashed all Acrobat and other plists as well to no avail.

I tried unsuccessfully to install applejack. Unfortunately, I don't do Terminal and the installation failed.

The problem appears to be limited to PDF files created in MS WORD except those created in WORD from plain text format.

So I'm going to move the ball to the MS WORD forum court. Thanks for all your help even tho it did not solve the problem.

John DeYulia

Re: Acrobat 7 Pro Suddenly Printing Gibberish

#225

Author: John_DeYulia
Date: Tue, 31 Mar 2009 17:30

7 lines
785 bytes

Here is how I resolved the problem:

In the print dialog panel I clicked the ADVANCED button.

In the Advanced Window I selected PRINT AS IMAGE.

The result was a perfectly printed page.

Re: Acrobat 7 Pro Suddenly Printing Gibberish

#226

Author: PjonesCET
Date: Tue, 31 Mar 2009 19:21

9 lines
1481 bytes

That's a guaranteed sign of a conflict between the Print Driver for your Printer and the Version of Acrobat you have.

First upgrade to the very latest version of Acrobat you can for the version you have.

Then go to to Printer website and the the very latest Driver they have.

I'll will almost bet a wooden nickel that you have a Hewlett-Packard Printer.

Adobe and Hewlett-Packard have had a known for years love/hate, yin/yang relationship. Every time Adobe would make a small change to Acrobat code. It would bust HP's Print Driver code. Usually it showed up as diagonal lines from one corner to the other. The only work around is Print as image. (looks like an old time TV that has the Horizontal hold out of adjustment.) as of Lat through Acrobat 8 and 9 they've buried the hatchet apparently.

Re: Acrobat 7 Pro Suddenly Printing Gibberish

#241

Author: John_DeYulia
Date: Wed, 01 Apr 2009 22:02

7 lines
839 bytes

I did as you suggested and updated to Acrobat 7.1 Pro.

With "Print As Image" deselected I get gibberish, and with "Print As Image" selected I get a perfect print.

BTW, my 2 printers are Canon Pixma IP3000 and Epson R280.

Same results on both printers.

Re: Acrobat 7 Pro Suddenly Printing Gibberish

#243

Author: PjonesCET
Date: Thu, 02 Apr 2009 00:19

1 lines
654 bytes

Have you installed the latest Printer Updates for those printers?

Re: Acrobat 7 Pro Suddenly Printing Gibberish

#245

Author: John_DeYulia
Date: Thu, 02 Apr 2009 05:52

1 lines
672 bytes

Same gibberish with updated printer drivers when "Print As Image" is deselected.

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