Problem reinstalling Acrobat 8

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3 total messages Started by Carole Mon, 12 Oct 2009 19:56

#79

Author: Carole
Date: Mon, 12 Oct 2009 19:56

19 lines
1630 bytes

A couple of years ago I bought Adobe CS3 Web Premium. About six months 
or so ago, I downloaded Photoshop Elements 6 for the Mac, just to try it 
out. I decided I didn't really need another photo processing program, so 
I deleted it after the trial period was up.

I am now trying to reinstall Acrobat from the CS3 package, and the 
install gets to a certain point and then says that it needs me to insert 
the Photoshop Elements 6 disc. I never had nor do I have that disk as I 
never purchased the program.

I looked in the directories and tried to find whatever is still on the 
computer from PSE 6 and I can't find anything. I deleted the files in 
the library, but that's it.

Any ideas?  I really need to get Acrobat back up and running as I have a 
number of pdf files to create.

Thanks,
Carole

Re: Problem reinstalling Acrobat 8

#81

Author: Laston Lastof
Date: Sun, 15 Nov 2009 20:03

29 lines
2405 bytes

On Oct 12, 11:56 am, Carole <thenewcar...@yahoo.com> wrote:
> A couple of years ago I bought Adobe CS3 Web Premium. About six months
> or so ago, I downloaded Photoshop Elements 6 for the Mac, just to try it
> out. I decided I didn't really need another photo processing program, so
> I deleted it after the trial period was up.
>
> I am now trying to reinstall Acrobat from the CS3 package, and the
> install gets to a certain point and then says that it needs me to insert
> the Photoshop Elements 6 disc. I never had nor do I have that disk as I
> never purchased the program.
>
> I looked in the directories and tried to find whatever is still on the
> computer from PSE 6 and I can't find anything. I deleted the files in
> the library, but that's it.
>
> Any ideas?  I really need to get Acrobat back up and running as I have a
> number of pdf files to create.
>
> Thanks,
> Carole

dear elements stymied
uninstall elements ...
you have to actually uninstall everything adobe including reader and
flash etc ...
then once your computer is adobe free you can do a clean install of
the cs3 web you have
thankls

Re: Problem reinstalling Acrobat 8

#82

Author: Carole
Date: Tue, 17 Nov 2009 01:58

44 lines
2509 bytes

Laston Lastof wrote:
> On Oct 12, 11:56 am, Carole <thenewcar...@yahoo.com> wrote:
>> A couple of years ago I bought Adobe CS3 Web Premium. About six months
>> or so ago, I downloaded Photoshop Elements 6 for the Mac, just to try it
>> out. I decided I didn't really need another photo processing program, so
>> I deleted it after the trial period was up.
>>
>> I am now trying to reinstall Acrobat from the CS3 package, and the
>> install gets to a certain point and then says that it needs me to insert
>> the Photoshop Elements 6 disc. I never had nor do I have that disk as I
>> never purchased the program.
>>
>> I looked in the directories and tried to find whatever is still on the
>> computer from PSE 6 and I can't find anything. I deleted the files in
>> the library, but that's it.
>>
>> Any ideas?  I really need to get Acrobat back up and running as I have a
>> number of pdf files to create.
>>
>> Thanks,
>> Carole
> 
> dear elements stymied
> uninstall elements ...
> you have to actually uninstall everything adobe including reader and
> flash etc ...
> then once your computer is adobe free you can do a clean install of
> the cs3 web you have
> thankls

Thanks, but since I trashed PSE6, I can't do an uninstall....thereby 
creating my problem.

I've decided to ditch Adobe products as their customer service never 
even answered me.

Carole

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