Article View: adobe.acrobat.reader.pocketpc
Article #243Permissions expired
From: Chuck_Humphrey
Date: Sun, 13 Aug 2006 16:51
Date: Sun, 13 Aug 2006 16:51
7 lines
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1739 bytes
I just spent 40 minutes on the phone with Vince in Adobe Customer Support trying to find a solution to being able to read Adobe DRM eBooks on my pocket PC. I get the error message "There was an error opening this document. Permission to use this document has expired." I got that message regarding a boook I bought many months ago and I got for a book I bought today! How could permission have "expired" for that one? At the end of 35 minutes, Vince in Customer Support stunned me by saying, "Oh, I see now that we do not provide telephone support for Adobe Reader for Pocket PC." I asked Vince if it was now acceptable for me to use curse words and yell and scream at his and Adobe's incompetence? Then, I told him not to answer that question, but rather to tell me how I could get technical support. After flailing around for another five minutes he said to look in the user forums. I have. The half dozen posted threads do not present any solution that works and there do not appear to be any replies to those threads from anyone in Adobe Technical Support. Help!?
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X-Google-Thread: 1012e1,76d14c7e5d382746,start X-Google-Attributes: gid1012e1,public X-Google-Language: ENGLISH,ASCII-7-bit From: Chuck_Humphrey@adobeforums.com Newsgroups: adobe.acrobat.reader.pocketpc Subject: Permissions expired Message-ID: <3bc13ebd.-1@webcrossing.la2eafNXanI> Date: Sun, 13 Aug 2006 09:51:02 -0700 Lines: 20 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit Path: arc1-ca.pugleaf.net!g2news2.google.com!news3.google.com!border1.nntp.dca.giganews.com!border2.nntp.dca.giganews.com!nntp.giganews.com!newspeer1.nwr.nac.net!newsfeed.freenet.de!news.albasani.net!news.ecp.fr!news.stben.net!webcrossing