Article View: adobe.acrobat.reader
Article #11372Reader crashes on opening
From: Rosey Temkin
Date: Mon, 01 Jul 2002 00:35
Date: Mon, 01 Jul 2002 00:35
15 lines
1886 bytes
1886 bytes
Acrobat Reader used to work just fine for me, then suddenly stopped working, crashing whenever I tried to open the progam, and giving an illegal operation shut down, and an error message about not finding an external window handler (or something like that). I was having this problem with an earlier version, so I upgraded to 5.0, hoping that would help. I'm still having the problem with the illegal operation shut down, but I haven't been getting the window handler message anymore. The error details I get with the shutdown are: ACRORD32 caused an invalid page fault in module WEBLINK.API at 015f:2e00a160. Registers: EAX=00000000 CS=015f EIP=2e00a160 EFLGS=00010246 EBX=009eed9e SS=0167 ESP=009eed18 EBP=009eed1c ECX=00000000 DS=0167 ESI=0000022e FS=55e7 EDX=00016ce4 ES=0167 EDI=00000000 GS=0000 Bytes at CS:EIP: ff 70 04 e8 76 2d 00 00 f7 d8 1b c0 40 5d c3 55 Stack dump: 0000cd18 009eed30 2e00aa62 00000000 0000cd18 00000000 009eed70 bff72317 00001062 00000000 00000000 0000c4c1 0000cd18 00000000 009eeda6 00000000 Anyway, the end result is that the program simply does not work any more, even though it used to. Any idea what is wrong or missing?
Technical Details
Message-ID:
<ef96999.-1@WebX.aaQKaf7vad4>Path:
arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!sn-xit-06!supernews.com!news-xfer.siscom.net!feed1.newsreader.com!netnews.com!fr.clara.net!heighliner.fr.clara.net!newsfeed01.sul.t-online.de!t-online.de!WebXShow Full Headers
Complete Article Headers
X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 109513,d11d14347d37c29,start X-Google-Attributes: gid109513,public X-Google-ArrivalTime: 2002-06-30 17:39:27 PST From: "Rosey Temkin" <snakes@terracom.net> Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!sn-xit-06!supernews.com!news-xfer.siscom.net!feed1.newsreader.com!netnews.com!fr.clara.net!heighliner.fr.clara.net!newsfeed01.sul.t-online.de!t-online.de!WebX Newsgroups: adobe.acrobat.reader Subject: Reader crashes on opening Message-ID: <ef96999.-1@WebX.aaQKaf7vad4> Date: Sun, 30 Jun 2002 17:35:06 -0700 Lines: 25 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit