Article View: adobe.acrobat.reader
Article #11762AR 5.0.5 Update won't install. Says, "can't find any versions of Acrobat to update".
From: Bill R. Brown
Date: Tue, 18 Jun 2002 22:08
Date: Tue, 18 Jun 2002 22:08
11 lines
1929 bytes
1929 bytes
This is on an XP workstation. I installed Acrobat Reader 5.0 a month ago. It runs just fine. I downloaded the 5.0.5 service pack and placed it in our software library directory on the server, underneath Acrobat Reader 5. When I run the update on my local machine, it starts to run, but then says that it cannot locate any copys of Acrobat on my computer to update, and then cancels out. I suspect this is stemming from the way I installed Acrobat Reader 5. We tend to be slightly more formal about exactly where software gets installed on our workstations. The Acrobat installer provides for pointing to a different directory. We do this, and point it to C:\Program Files\Adobe\Acrobat Reader 5. It most definitely shows up in the Windows "Add / Remove programs", and as I said it runs fine. My bet is, that the update program is hard wired to look in the default install location for Acrobat Reader. I've tried copying the update file right into the Acrobat Reader directory and running it, but it still says no versions are present. Help on installing update, if anybody knows. Thanks. - Bill
Technical Details
Message-ID:
<ef93278.-1@WebX.aaQKaf7vad4>Path:
arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!sn-xit-05!sn-xit-06!supernews.com!peer1-sjc1.usenetserver.com!usenetserver.com!newsfeed1.cidera.com!Cidera!netnews.com!fr.clara.net!heighliner.fr.clara.net!newsfeed01.sul.t-online.de!t-online.de!WebXShow Full Headers
Complete Article Headers
X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 109513,d6cb2f48ec938f14,start X-Google-Attributes: gid109513,public X-Google-ArrivalTime: 2002-06-18 15:41:54 PST From: "Bill R. Brown" <BBrown@HACSA.Lane.OR.US> Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!sn-xit-05!sn-xit-06!supernews.com!peer1-sjc1.usenetserver.com!usenetserver.com!newsfeed1.cidera.com!Cidera!netnews.com!fr.clara.net!heighliner.fr.clara.net!newsfeed01.sul.t-online.de!t-online.de!WebX Newsgroups: adobe.acrobat.reader Subject: AR 5.0.5 Update won't install. Says, "can't find any versions of Acrobat to update". Message-ID: <ef93278.-1@WebX.aaQKaf7vad4> Date: Tue, 18 Jun 2002 15:08:14 -0700 Lines: 24 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit