Acrobat Reader Crashing in Windows XP Pro

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#11902

From: John N Bryan
Date: Fri, 14 Jun 2002 09:33

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Hi, There 

When I run Acrobat Reader on a Windows XP Pro PC, Acrobat Reader crashes. 

I�m working with the latest version of Acrobat Reader (downloaded the latest version this morning (14 June) - file named ar505enu.exe. I also selected the Windows 2000/XP version) 

The download and installation go well, and it starts correctly. The program will crash either when I�m opening a pdf document or if it opens, when I try to print the document. 

When it crashes, it stops responding and then the XP error message is displayed. 

What seems to be strange is that it�s only crashing with pdf documents that I�ve downloaded since I upgraded my PC from Windows NT4 with MSIE5.5 to Windows XP with MSIE6. 

When the PC was upgraded, the C drive was reformatted and then the software installed. 

I�ve tried changing the compatibility mode in XP to make it compatible with earlier versions of Windows, but no joy. 

Any ideas? 

Regards

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Subject: Acrobat Reader Crashing in Windows XP Pro
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Date: Fri, 14 Jun 2002 02:33:54 -0700
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