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Article #11919

Re: Acrobat Reader Crashing in Windows XP Pro

#11919
From: Anthony Tsang
Date: Fri, 14 Jun 2002 15:43
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I got the same problem with IE 5.5 or IE 6 after installing the ar500cht.exe (Traditional Chinese version).  I tried in Win98, WinNT & Win2K. 

If I use the reader to open the pdf files directly, it works well.  But if I open the same pdf file via the browser, it crashes easily in Win98.  Dr. Watson msg shows for the cases in WinNT & Win2K.  With more memory under the Win2K, usually it takes longer time to have the Dr. Watson.  After that, the reader can't work well in displaying Traditional Chinese characters any more. 

I finally downgraded to Reader 4.0 (Traditional Chinese version).  It works very well under Win98, WinNT & Win2K. 

I read this document to find this problem. http://www.icac.org.hk/files/cms/big5/13049pdf.pdf <http://www.icac.org.hk/files/cms/big5/13049pdf.pdf>
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Newsgroups: adobe.acrobat.reader
Subject: Re: Acrobat Reader Crashing in Windows XP Pro
Message-ID: <ef91f4b.0@WebX.aaQKaf7vad4>
Date: Fri, 14 Jun 2002 08:43:41 -0700
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