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Article #12189

Re: Problem in accessing PDF files through the net

#12189
From: JadenRae
Date: Mon, 10 Jun 2002 21:15
9 lines
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The icon in the upper left corner is the "External Window Handler" issue. Here's the Adobe link <http://www.adobe.com/support/techdocs/2a086.htm <http://www.adobe.com/support/techdocs/2a086.htm>>  

And here's a Microsoft link - <http://support.microsoft.com/default.aspx?scid=kb;EN-US;q262213 <http://support.microsoft.com/default.aspx?scid=kb;EN-US;q262213>>  

Also when installing make sure NO SOFTWARE is running in the background. Especially ANTI-Virus apps. That seems to be the issue almost every time. 

Try un-installing and manually deleting any remaining folders that say Adobe that contained the AR program. Then install from the FTP site with NO Anit Virus software.  

There's lot of info on this in the FAQ's and the Support area.
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Message-ID: <ef8e070.12@WebX.aaQKaf7vad4>
Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!sn-xit-04!supernews.com!news-xfer.siscom.net!newsxfer.visi.net!news-spur1.maxwell.syr.edu!news.maxwell.syr.edu!fr.clara.net!heighliner.fr.clara.net!newsfeed01.sul.t-online.de!t-online.de!WebX
References: <ef8e070.-1@WebX.aaQKaf7vad4>

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From: JadenRae <dlebreux@channing-bete.com>
Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!sn-xit-04!supernews.com!news-xfer.siscom.net!newsxfer.visi.net!news-spur1.maxwell.syr.edu!news.maxwell.syr.edu!fr.clara.net!heighliner.fr.clara.net!newsfeed01.sul.t-online.de!t-online.de!WebX
Newsgroups: adobe.acrobat.reader
Subject: Re: Problem in accessing PDF files through the net
Message-ID: <ef8e070.12@WebX.aaQKaf7vad4>
Date: Mon, 10 Jun 2002 14:15:45 -0700
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