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Article #12282

Beta Palm Reader 2.0 crash

#12282
From: Scott Taranovich
Date: Mon, 10 Jun 2002 02:04
9 lines
4617 bytes
I'm not sure how else to get this feedback to Adobe. You claim you want feedback for the beta Palm Reader but provide nowhere to send feedback. Learn this from Microsoft? The problem I have foind is with the Palm Reader trying to copy documents to a memory stick in my Clie PEG-T615C. It crashes and never completes the transfer. The transfers to the PDA itself are ok. The mini-dump from the crash is below. 

Application exception occurred:         App: C:\Program Files\Adobe\Acrobat Reader for Palm OS\acroDesk.exe (pid=2904)         When: 6/9/2002 @ 20:06:55.027         Exception number: c0000005 (access violation) 

* ----> System Information <----*         Computer Name: PCSCOTT         User Name: Scott         Terminal Session Id: 0         Number of Processors: 1         Processor Type: x86 Family 6 Model 4 Stepping 2         Windows Version: 5.1         Current Build: 2600         Service Pack: None         Current Type: Uniprocessor Free         Registered Organization:          Registered Owner: Scott Taranovich 

* ----> Task List <----*    0 System Process    4 System  744 smss.exe  812 csrss.exe  836 winlogon.exe  880 services.exe  892 lsass.exe 1084 svchost.exe 1264 svchost.exe 1436 svchost.exe 1460 svchost.exe 1584 spoolsv.exe 1856 Explorer.EXE  268 taskswitch.exe  296 navapw32.exe  304 EM_EXEC.EXE  312 Agent.exe  328 hpztsb04.exe  340 hphmon03.exe  388 type32.exe  452 DirectCD.exe  512 as4tray.exe  532 tbctray.exe  572 inetd32.exe  600 adsub.exe  628 navapsvc.exe  664 NPROTECT.EXE 1172 nvsvc32.exe 1200 persfw.exe 1244 nopdb.exe 1324 tbaspi.exe 1380 Fast.exe 1728 HPHipm09.exe 1772 x10nets.exe 1224 Extranet_serv.exe 2904 acroDesk.exe 1800 AOM.exe 2168 drwtsn32.exe 

* ----> Module List <----* (0000000000320000 - 0000000000341000: C:\Program Files\Adobe\Acrobat Reader for Palm OS\ConverterDll.dll (0000000000400000 - 0000000000538000: C:\Program Files\Adobe\Acrobat Reader for Palm OS\acroDesk.exe (0000000000540000 - 0000000000635000: C:\Program Files\Adobe\Acrobat Reader for Palm OS\StructLib.dll (0000000005000000 - 000000000506f000: C:\Program Files\Adobe\Acrobat Reader for Palm OS\ACE.dll (0000000006000000 - 0000000006140000: C:\Program Files\Adobe\Acrobat Reader for Palm OS\AGM.dll (0000000007000000 - 0000000007027000: C:\Program Files\Adobe\Acrobat Reader for Palm OS\BIB.dll (0000000008000000 - 000000000816d000: C:\Program Files\Adobe\Acrobat Reader for Palm OS\CoolType.dll (0000000009000000 - 0000000009016000: C:\Program Files\Adobe\Acrobat Reader for Palm OS\OPP.dll (0000000010000000 - 0000000010233000: C:\Program Files\Adobe\Acrobat Reader for Palm OS\PDFL50.dll (000000005fd00000 - 000000005fd0d000: C:\WINDOWS\System32\MFC42LOC.DLL (0000000071950000 - 0000000071a34000: C:\WINDOWS\WinSxS\x86_Microsoft.Windows.Common-Controls_6595b64144ccf1df_6.0.0.0_x-ww_1382d70a\comctl32.dll (0000000071b20000 - 0000000071b31000: C:\WINDOWS\system32\MPR.dll (0000000073000000 - 0000000073023000: C:\WINDOWS\System32\WINSPOOL.DRV (0000000073c20000 - 0000000073c2a000: C:\WINDOWS\System32\ATMLIB.dll (0000000073dd0000 - 0000000073ec2000: C:\WINDOWS\System32\MFC42.DLL (0000000076b40000 - 0000000076b6c000: C:\WINDOWS\System32\WINMM.dll (00000000771b0000 - 00000000772ca000: C:\WINDOWS\system32\ole32.dll (00000000772d0000 - 0000000077333000: C:\WINDOWS\system32\SHLWAPI.dll (0000000077340000 - 00000000773cb000: C:\WINDOWS\system32\COMCTL32.dll (00000000773d0000 - 0000000077bc4000: C:\WINDOWS\system32\SHELL32.dll (0000000077c00000 - 0000000077c07000: C:\WINDOWS\system32\VERSION.dll (0000000077c10000 - 0000000077c63000: C:\WINDOWS\system32\MSVCRT.dll (0000000077c70000 - 0000000077cb0000: C:\WINDOWS\system32\GDI32.dll (0000000077cc0000 - 0000000077d35000: C:\WINDOWS\system32\RPCRT4.dll (0000000077d40000 - 0000000077dcd000: C:\WINDOWS\system32\USER32.dll (0000000077dd0000 - 0000000077e5b000: C:\WINDOWS\system32\ADVAPI32.dll (0000000077e60000 - 0000000077f45000: C:\W
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From: "Scott Taranovich" <taran@attbi.com>
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Newsgroups: adobe.acrobat.reader
Subject: Beta Palm Reader 2.0 crash
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Date: Sun, 9 Jun 2002 19:04:22 -0700
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