FATAL ERROR on Novell, Mac PDF's

Article View: adobe.acrobat.reader

Article #12564

Back to adobe.acrobat.reader Previous Next

#12564

From: Marc Scheuner
Date: Mon, 03 Jun 2002 19:58

13 lines
1420 bytes

Folks,  

I have a bunch of Novell PDF's (Developer documentation) as well as information PDF's on Mac OS X, and Acrobat Reader 5.05 on Win2000 keeps choking on them. I get an access violation (most often it's a "floating point overflow" or something similar).  

>Aandi Inston wrote: First, check whether the problem >relates to these particular PDFs only. Have you tried a selection of >other PDF files?   

Yes, of course - Acrobat works fine with most PDF's, but with these, it keeps crashing - ALWAYS, REPRODUCIBLY! 

>Where can I properly report this bug? Call tech support.   

Would there be an e-mail, where I could send my problem and attach the problem PDF's for inspection? Calling seems a bit useless....... 

Thanks! Marc

Technical Details

Message-ID: <ef8e642.-1@WebX.aaQKaf7vad4>

Path:

arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!sn-xit-04!supernews.com!telocity-west!TELOCITY!fr.clara.net!heighliner.fr.clara.net!newsfeed01.sul.t-online.de!t-online.de!WebX

Show Full Headers

Complete Article Headers

X-Google-Language: ENGLISH,ASCII-7-bit
X-Google-Thread: 109513,bf886c14d9ce996d
X-Google-Attributes: gid109513,public
X-Google-ArrivalTime: 2002-06-03 13:08:11 PST
From: "Marc Scheuner" <marc.scheuner@quest.com>
Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!sn-xit-04!supernews.com!telocity-west!TELOCITY!fr.clara.net!heighliner.fr.clara.net!newsfeed01.sul.t-online.de!t-online.de!WebX
Newsgroups: adobe.acrobat.reader
Subject: FATAL ERROR on Novell, Mac PDF's
Message-ID: <ef8e642.-1@WebX.aaQKaf7vad4>
Date: Mon, 3 Jun 2002 12:58:38 -0700
Lines: 22
MIME-Version: 1.0
Content-Type: text/plain; charset="ISO-8859-1"
Content-Transfer-Encoding: 8bit