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Article #12694Application Error - Unable to run acrobat
From: Cynthia Countouris
Date: Wed, 29 May 2002 22:53
Date: Wed, 29 May 2002 22:53
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I'm installing acrobat reader seemingly successfully onto a Windows2000/Toshia Satellite laptop, but I am receiving the following error when I go to run Acrobat Reader => "Font Capture: AcroRd32.exe - Application Error The instruction at "0x080e87c2" referenced memory at "0x00000000". The memory could not be "read"." I have tried uninstalling, rebooting, and reinstalling several times with a brand new install file each time but receive the same error. When allowing it to go to debug - MS Developer Studio states "Unhandled exception in AcroRd32.exe (COOLTYPE.DLL): 0xC0000005: Access Violation" Any thoughts as to the problem and solution are greatly appreciated! Cynthia (ccf10@countouris.com)
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 109513,15bb165f03595b19,start X-Google-Attributes: gid109513,public X-Google-ArrivalTime: 2002-05-29 16:07:43 PST From: "Cynthia Countouris" <ccf10@countouris.com> Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!sn-xit-04!supernews.com!telocity-west!TELOCITY!fr.clara.net!heighliner.fr.clara.net!newsfeed01.sul.t-online.de!t-online.de!WebX Newsgroups: adobe.acrobat.reader Subject: Application Error - Unable to run acrobat Message-ID: <ef8d1d0.-1@WebX.aaQKaf7vad4> Date: Wed, 29 May 2002 15:53:19 -0700 Lines: 17 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit