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Article #12749

Re: *MAC* Adobe Acrobat Reader 5.0.5 Crash Log

#12749
From: jennifer rutledge
Date: Wed, 29 May 2002 14:03
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Claudio, I get the same effect. Nothing has seemed to work up to this point. This is exactly what happens: When I click on the Installer it goes through all the steps normally to install. It comes up with the message "Finishing Installation". Then that bar goes away and the installation freezes. I have let it sit for a period of time thinking maybe it was still working on something but to no avail I am still required to force quit in order to get out of the program. In the installer log it says the program has successfully installed. So when I open the program it freezes immediately upon opening. I am not able to do anything on the computer but move my mouse and force quit the program.  

Here are the programs I am running: Illustrator 9.0.2, Photoshop 6.0.1, Acrobat 4.0, PageMaker 6.5, Dreamweaver 4, Fireworks 4, Freehand 9, Internet Explorer 5.1, Flash 5, Office 98, Netscape 6.2, Outlook Express 5.02, QuarkXPress 4.11, Toast Lite 5.02, I am using ATM Deluxe for my fonts and running OS 9.2.1. 

All other versions of the Reader work on my system but I am unable to use 5.05 and that's the one I am in need of for a project I am working on (for the Asian Font pack). That's another thing...I've tried installing it without the font pack and the result is the same.
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From: "jennifer rutledge" <jrutledge@teamtotal.com>
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Newsgroups: adobe.acrobat.reader
Subject: Re: *MAC* Adobe Acrobat Reader 5.0.5 Crash Log
Message-ID: <ef8b520.6@WebX.aaQKaf7vad4>
Date: Wed, 29 May 2002 07:03:33 -0700
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