🚀 go-pugleaf

Danny Harris wrote on 05:13am Mar 15, 2002 Pacific  "We get a similar thing on an NT 4 pc. We get the Dr watson error message "AcroRd32.exe exception: access violation (0xc0000005), Address: 0x00416ab5" using Reader 4.05 and with Reader 5. The only way we can clear it is to delete the users profile on the pc and server, after which things work ok for a while then the error reoccurs. Any suggestions? Steve Jeffery" 

We get the same on a dozen or two NT4 machines with acrobat 4.0 installed. Dr. watson log says : Application exception occurred:         App:  (pid=366)         When: 5/29/2002 @ 15:20:52.534         Exception number: c0000005 (access violation) 

* ----> System Information <----*         Computer Name: DVVBE144OS00         User Name: C010769         Number of Processors: 1         Processor Type: x86 Family 6 Model 8 Stepping 6         Windows Version: 4.0         Current Build: 1381         Service Pack: 6         Current Type: Uniprocessor Free         Registered Organization: DVV         Registered Owner: DVVBE144OS00 

* ----> Task List <----*    0 Idle.exe    2 System.exe   25 SMSS.exe   33 CSRSS.exe   39 WINLOGON.exe   47 SERVICES.exe   50 LSASS.exe   77 SPOOLSS.exe   84 amgrsrvc.exe   95 INV32CLI.exe  106 MCSHIELD.exe  110 vstskmgr.exe  115 sqlservr.exe  130 RPCSS.exe  151 PCMSVC32.exe  155 SUSS.exe   52 benser.exe  166 beserver.exe  171 mssearch.exe  119 PSTORES.exe  190 mstask.exe  232 sqlagent.exe  318 DDHELP.exe  389 NDDEAGNT.exe  337 EXPLORER.exe  206 PROMon.exe  283 shstat.exe  339 LOADWC.exe  225 sqlmangr.exe  363 MSOFFICE.exe  364 MSOFFICE.exe   45 PCMWIN32.exe  346 CLIMONNT.exe  330 Polaris.exe  395 NTVDM.exe  288 WINWORD.exe  201 OUTLOOK.exe  290 MAPISP32.exe  302 IEXPLORE.exe  295 EXCEL.exe  366 AcroRd32.exe  268 DRWTSN32.exe    0 _Total.exe 

(00400000 - 00400000)  (77f60000 - 77fbe000) dll\ntdll.dbg (10000000 - 10000000)  (78000000 - 78040000)  (77f00000 - 77f5e000) dll\kernel32.dbg (77e70000 - 77ec5000) dll\user32.dbg (77ed0000 - 77efc000) dll\gdi32.dbg (77dc0000 - 77dff000) dll\advapi32.dbg (77e10000 - 77e67000) dll\rpcrt4.dbg (77c40000 - 77d7c000) dll\shell32.dbg (71700000 - 7178a000) COMCTL32.dbg (77b20000 - 77bd7000) dll\ole32.dbg (00240000 - 00240000)  (77fd0000 - 77ffa000) dll\winmm.dbg (77a90000 - 77a9b000) dll\version.dbg (779c0000 - 779c8000) dll\lz32.dbg (77d80000 - 77db2000) dll\comdlg32.dbg (77c00000 - 77c18000) drv\winspool.dbg (77930000 - 77951000) dll\oledlg.dbg (00320000 - 003b5000) dll\oleaut32.dbg (77720000 - 77731000) dll\mpr.dbg (01a10000 - 01a10000)  (01a80000 - 01a80000)  (5fbf0000 - 5fbf0000)  (01ab0000 - 01ab0000)  (01af0000 - 01af0000)  

State Dump for Thread Id 0x90 

eax=0140dfc2 ebx=00000040 ecx=00000001 edx=0012ea70 esi=0140dffe edi=0140dffc eip=004164fa esp=0012ea34 ebp=0012ea44 iopl=0         nv up ei pl nz na pe nc cs=001b  ss=0023  ds=0023  es=0023  fs=0038  gs=0000             efl=00000202 

function: <nosymbols>         004164e3 83f907           cmp     ecx,0x7         004164e6 764e             jbe     00416536         004164e8 8bd9             mov     ebx,ecx         004164ea 8bcf             mov     ecx,edi         004164ec f7d9             neg     ecx         004164ee 83e103           and     ecx,0x3         004164f1 2bd9             sub     ebx,ecx         004164f3 f3a4             rep     movsb         ds:0140dffe=00 es:0140dffc=00         004164f5 8bcb             mov     ecx,ebx         004164f7 c1e902           shr     ecx,0x2 FAULT ->004164fa f3a5            rep  movsd ds:0140dffe=???????? es:0140dffc=00000000         004164fc 8bcb             mov     ecx,ebx         004164fe 83e103           and     ecx,0x3         00416501 eb33             jmp     00416536         00416503 fd               std         00416504 8bf3             mov     esi,ebx         00416506 03f9             add     edi,ecx         00416508 83f907           cmp     ecx,0x