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Article #12908

PDF Flie Printing Problem with HP PSC 750 Printer

#12908
From: William Hemme
Date: Sat, 25 May 2002 00:02
11 lines
3148 bytes
Of several issues that I have with my new HP PSC 750 Multifunction Printer, the fact that it basically won't print PDF files is the worst!  

My system configuration using a 266MHz iMac with 160M of RAM and the PSC-750 is as follows:  

1) OS 9.1 operating system, 2) Internet Explorer version 5.1.4, 3) Outlook Express version�5.04, 4) Adobe PhotoDeluxe version 2.0, �5) Acrobat Reader version 5.0.5, �6) QuickTime PictureViewer version 5.0.1, 7) HP All-In-One Software version 4.2.6, and 8) Readiris version 6.0.6.  

Sometimes the PSC 750 will print a PDF file in B&W, draft, and either background or foreground modes but generally not. When it does (but only rarely), it is way too slow at approximately 50 seconds per page of only black and white text. When it does not print in those modes (which is generally the case), then the PSC 750 just spits out blank sheets of paper equal in number to the number of pages in the PDF file. Then after the printer quits spitting out those blank sheets, I get a message window on the computer screen as follows: 'A drawing error occurred which is probably due to an out-of-memory condition. Try quitting other programs'. I am not running any other programs and I have increased the memory size for Acrobat Reader 5.0.5 to 32768K. I was advised by HP tech support to try Acrobat Reader version 4.0 or 4.0.5 but those versions will not work with OS 9.1; need to have version 5.0.5 that is currently installed. The only way that the PSC 750 will consistantly print PDF files in using color & normal and either background or foreground modes but again it is very slow at approximately 50 seconds per page of black and white text - but at least it will print PDF files in that configuration. However, I can't live with that unacceptable slow printing speed. My earlier Epson 740 inkjet printer has worked for over 3 years printing PDF text files in black and white draft mode at the good rate of approximately 8 seconds per page.  

I have installed, uninstalled, and re-installed HP software version 4.2.6 till I am blue in the face and can't get this machine to print PDF files even close to my satisfaction. Works great on my old Epson 740 printer. I have spent hours on the phone with HP tech support and nobody seems to recognize the problem or come up with a fix.  

Does anyone on this forum have any experience with this problem and have any suggested fixes?????
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Subject: PDF Flie Printing Problem with HP PSC 750 Printer
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