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Article #13471

Can't read certain font

#13471
From: TienYong Too
Date: Thu, 16 May 2002 07:11
7 lines
1431 bytes
I tried to access a pdf file with acrobat 4 and the error message "There was an error processing a page. The encoding (CMap) specified by a font is missing or corrupted."  When I check the font information under Document information, there is a font of type "TrueType(CID)" and "ETenms-B" encoded.  Acrobat 5, gave almost the same error, except that it has additional message "An error has occurred that may be fixed by installing the latest version of Traditional Chinese Language Support package".  Under the Document Properties, the font is also of type "TrueType(CID)" and the encoding is "ETenms-B5-H".   

Can anybody help me, please?   

Many Thanks 

Can
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Message-ID: <ef8905f.-1@WebX.aaQKaf7vad4>
Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!sn-xit-04!supernews.com!telocity-west!TELOCITY!news-out.spamkiller.net!propagator2-maxim!propagator-maxim!news-in.spamkiller.net!feed.newsfeeds.com!fr.clara.net!heighliner.fr.clara.net!newsfeed01.sul.t-online.de!t-online.de!WebX

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From: "TienYong Too" <tooty@st.com.sg>
Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!sn-xit-04!supernews.com!telocity-west!TELOCITY!news-out.spamkiller.net!propagator2-maxim!propagator-maxim!news-in.spamkiller.net!feed.newsfeeds.com!fr.clara.net!heighliner.fr.clara.net!newsfeed01.sul.t-online.de!t-online.de!WebX
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Subject: Can't read certain font
Message-ID: <ef8905f.-1@WebX.aaQKaf7vad4>
Date: Thu, 16 May 2002 00:11:19 -0700
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