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Article #13511Re-Installing Reader 5.05/MAC OS 9.1
From: Dave Wendlinger
Date: Tue, 14 May 2002 14:39
Date: Tue, 14 May 2002 14:39
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2532 bytes
Sorry for posting this on the wrong forum before. Am running OS 9.1 on a 266hz/beige G3. Reader 5 was working fine since it was installed on a clean machine in 2/02. A couple of days ago I tried to open a newly downloaded .pdf file and the G3 froze. Tried to open the app on its own and it froze again. Tried to clean install a newly downloaded version of Reader 5 Installer from adobe.com. It freezes at the "finishing installation" point. Tried to install with extensions off and it shows an error -2,817. Have tried the following: Rebuilt desktop. Run TechToolPro 3 (Multi-tester from startup disk) twice. Trashed all found "Acrobat" "PDFViewer and "SVG" files many times between install attempts. Tried to install many versions of Reader 5 Installer from many sources including monolithic and installer discs. Have turned virus program off. System folder is not locked. File sharing is not on. I don't have any other versions of Reader on the computer. Have waited 30 minutes after apparent freeze to see if it's not really a freeze. The constant is it always freezes at the same "finishing installation" point. I did trash the offending .pdf file right away and every time I cleared the way for a new re-install I trashed all the items Sherlock 2 found for me for "Acrobat", "PDFViewer" and "SVG", including all prefs that came up from that search. Do anyone know of any other or hidden files I should trash as well? Or perhaps is it something really basic with the OS 9.1? Or some setting that I'm messing up? I haven't installed any software since the clean install in 2/02. Is there a way to download an earlier version of Reader? Would that do it? My MAC guy's out of ideas. I welcome any and all thoughts! Thanks in advance!
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X-Google-Language: ENGLISH,ASCII-7-bit X-Google-Thread: 109513,68a3ac409954f5d5,start X-Google-Attributes: gid109513,public X-Google-ArrivalTime: 2002-05-14 08:08:17 PST From: "Dave Wendlinger" <acdave@aol.com> Path: arc1-ca.pugleaf.net!archiver1.google.com!news1.google.com!sn-xit-02!sn-xit-01!supernews.com!iad-peer.news.verio.net!news.verio.net!news.maxwell.syr.edu!newsfeed.media.kyoto-u.ac.jp!newsfeed01.sul.t-online.de!t-online.de!WebX Newsgroups: adobe.acrobat.reader Subject: Re-Installing Reader 5.05/MAC OS 9.1 Message-ID: <ef884bc.-1@WebX.aaQKaf7vad4> Date: Tue, 14 May 2002 07:39:56 -0700 Lines: 45 MIME-Version: 1.0 Content-Type: text/plain; charset="ISO-8859-1" Content-Transfer-Encoding: 8bit