🚀 go-pugleaf

Dear Tom, 

It wasn't a personal attack!  LOL.  That last snipey little paragraph was added after months (yes months) of frustrating attempts to get Acrobat 5 to work. 

I DO have Adobe's Font Manager (pre-installed with the software bundle that came with the computer -- with the Adobe Photoshop group) but DUH! dummy that I am, since there was no support documentation with this new system, I didn't know how to use it to solve the problem. 

All I knew was that everything else worked except the Reader and that I had been playing around with that for way too long. 

Also, when I wanted to locate and download Version 4, I searched this site first and only had two 'hits' returned, and they were for updates/patches.  I wasn't certain if they would include the original program. 

But I DO want to thank you for all your help.  I wouldn't take your job for all the money in the world!  I've worked in computer-support and I know how difficult it is to diagnose problems remotely, especially when the end-users may not always be on the same 'wavelength' (duh -- where's the 'Enter' key?).  LOL.  I just remember that EVERYONE is a new user of something or the other at one point, and that a sense of humor helps tremendously. 

I will now attempt to master the Adobe Type Manager program and, if I can learn to manipulate the data quickly enough and upgrade to Version 5 successfully, I will let you know whatever solution was found. 

Again, thank you for your help. 

Sincerely, 

Jean