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Article #13778

Re: HELP.....ACROBAT ERROR....WILL NOT OPEN

#13778
From: ISAAC SALAZAR
Date: Fri, 10 May 2002 15:35
21 lines
6225 bytes
This is what Dr. Watson says......... 

Application exception occurred:         App:  (pid=1304)         When: 5/8/2002 @ 17:44:00.171         Exception number: c0000005 (access violation) 

* ----> System Information <----*         Computer Name: ISAAC         User Name: Administrator         Number of Processors: 1         Processor Type: x86 Family 15 Model 1 Stepping 2         Windows 2000 Version: 5.0         Current Build: 2195         Service Pack: 2         Current Type: Uniprocessor Free         Registered Organization: Mechanical Reps., Inc         Registered Owner: Mech Reps 

* ----> Task List <----*    0 Idle.exe    8 System.exe  144 smss.exe  172 csrss.exe  168 winlogon.exe  220 services.exe  232 lsass.exe  400 svchost.exe  428 spoolsv.exe  456 nhksrv.exe  476 svchost.exe  500 navapsvc.exe  552 regsvc.exe  620 MSTask.exe  656 mspmspsv.exe  844 Explorer.exe  912 MMKeybd.exe  920 navapw32.exe  928 WkUFind.exe  936 RealPlay.exe  944 loadqm.exe  688 EM_EXEC.exe  960 msmsgs.exe  988 wkcalrem.exe 1004 mmusbkb2.exe  896 OSA.exe 1064 TrayMon.exe 1040 OSD.exe  684 Vprpm.exe 1280 urlmap.exe 1196 RUNDLL32.exe 1304 AcroRd32.exe 1312 drwtsn32.exe    0 _Total.exe 

(00400000 - 007C0000)  (77F80000 - 77FFB000)  (08000000 - 0816D000)  (77E80000 - 77F35000)  (77E10000 - 77E74000)  (77F40000 - 77F7C000)  (77DB0000 - 77E0B000)  (77D40000 - 77DB0000)  (782F0000 - 78532000)  (70BD0000 - 70C1C000)  (71700000 - 7178A000)  (77A50000 - 77B46000)  (77570000 - 775A0000)  (77820000 - 77827000)  (759B0000 - 759B6000)  (76B30000 - 76B6E000)  (78000000 - 78046000)  (77800000 - 7781D000)  (779B0000 - 77A4B000)  (752F0000 - 7530F000)  (09000000 - 09016000)  (07000000 - 07027000)  (05000000 - 05062000)  (06000000 - 06140000)  (75090000 - 750A0000)  (748C0000 - 748CB000)  

State Dump for Thread Id 0x2bc 

eax=01145f56 ebx=0814d10c ecx=00000000 edx=00000003 esi=01145f53 edi=0814d10c eip=080e7e30 esp=0012d7c0 ebp=0012d7c8 iopl=0         nv up ei ng nz ac pe cy cs=001b  ss=0023  ds=0023  es=0023  fs=0038  gs=0000             efl=00000293 

function: <nosymbols>         080e7e1c 8a06             mov     al,[esi]                     ds:01145f53=??         080e7e1e 8807             mov     [edi],al                     ds:0814d10c=46         080e7e20 8a4601           mov     al,[esi+0x1]                 ds:01bc3525=??         080e7e23 884701           mov     [edi+0x1],al                 ds:08bca6de=??         080e7e26 8b4508           mov     eax,[ebp+0x8]          ss:00baad9a=????????         080e7e29 5e               pop     esi         080e7e2a 5f               pop     edi         080e7e2b c9               leave         080e7e2c c3               ret         080e7e2d 8d4900           lea     ecx,[ecx+0x0]          ds:00a7d5d2=???????? FAULT ->080e7e30 8a06             mov     al,[esi]                     ds:01145f53=??         080e7e32 8807             mov     [edi],al                     ds:0814d10c=46         080e7e34 8a4601           mov     al,[esi+0x1]                 ds:01bc3525=??         080e7e37 884701           mov     [edi+0x1],al                 ds:08bca6de=??         080e7e3a 8a4602           mov     al,[esi+0x2]                 ds:01bc3525=??         080e7e3d 884702           mov     [edi+0x2],al                 ds:08bca6de=??         080e7e40 8b4508           mov     eax,[ebp+0x8]          ss:00baad9a=????????         080e7e43 5e               pop     esi         080e7e44 5f               pop     edi         080e7e45 c9               leave         080e7e46 c3               ret         080e7e47 90               nop 

* ----> Stack Back Trace <----*

FramePtr ReturnAd Param#1  Param#2  Param#3  Param#4  Function Name 0012D7C8 080393B3 0814D10C 01145F53 00000003 0012F214 !<nosymbols>  0012D81C 08038D78 0000000F 00120003 0810F390 00000001 !Ordinal71  00000001 00000000 00000000 00000000 00000000 00000000 !Ordinal71  

* ----> Raw Stack Dump <----* 0012d7c0  ee 5e 13 01 14 f2 12 00 - 1c d8 12 00 b3 93 03 08  .^.............. 0012d7d0  0c d1 14 08 53 5f 14 01 - 03 00 00 00 14 f2 12 00  ....S_.......... 0012d7e0  90 f3 10 08 00 00 00 00 - 20 f2 12 00 1c f2 12 00  ........ ....... 0012d7f0  18 f2 12 00 06 00 00 00 - 01 00 00 00 04 00 00 00  ................ 0012d800  38 d4 14 08 08 00 00 00 - 90 cb 14 08 02 00 00 00  8............... 0012d810  9c cd 14 08 5a 5f 13 01 - 0f 00 10 08 01 00 00 00  ....Z_.......... 0012d820  78 8d 03 08 0f 00 00 00 - 03 00 12 00 90 f3 10 08  x............... 0012d830  01 00 00 00 00 00 00 00 - 00 00 00 00 01 00 00 00  ................ 0012d840  9c f1 12 00 00 00 00 00 - e4 dc 12 00 14 f2 12 00  ................ 0012d850  a0 5e 13 01 01 00 00 00 - 00 00 00 00 00 00 00 00  .^.............. 0012d860  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 00 00  ................ 0012d870  00 00 00 00 00 00 00 00 - 00 00 00 00 00 00 11 01  ................ 0012d880  ad be fc 77 ff ff ff ff - 00 00 04 01 10 cb 11 01  ...w............ 0012d890  11 08 00 00 dd bc fc 77 - 00 00 04 01 00 00 11 01  .......w........ 0012d8a0  00 00 04 01 00 00 11 01 - 01 04 00 00 00 00 05 01  ................ 0012d8b0  11 08 00 01 60 6d 13 01 - 38 4d 13 01 00 00 04 01  ....`m..8M...... 0012d8c0  dc d8 12 00 00 00 04 01 - 00 00 13 01 38 4d 13 01  ............8M.. 0012d8d0  00 00 04 01 f0 d8 12 00 - 8a b8 fc 77 00 00 00 00  ...........w.... 0012d8e0  60 6d 13 01 64 76 00 08 - 00 00 00 00 d7 3c f4 77  `m..dv.......<.w 0012d8f0  20 80 f7 77 00 40 00 00 - 43 06 0a f4 07 37 f4 77   ..w.@..C....7.w
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From: "ISAAC SALAZAR" <isalazar@mechreps.com>
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Subject: Re: HELP.....ACROBAT ERROR....WILL NOT OPEN
Message-ID: <ef873e4.0@WebX.aaQKaf7vad4>
Date: Fri, 10 May 2002 08:35:05 -0700
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