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Article #445Acrobat Reader 8 & HP2420N Postscript Printer
From: Carsten Siemon
Date: Mon, 11 Dec 2006 12:27
Date: Mon, 11 Dec 2006 12:27
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2370 bytes
We have several HP Printers in our Network. All connected to ethernet and hosted by a Windows 2003 R2 Server. After installing Acrobat Reader 8 I can not print to the HP2420N Printers. All other Printers, HP2100 / HP2200 / HP2300 are working well. We use for all Printers the Postscript driver. The HP2420N driver is the newest driver from HP. The exact behavior from Acrobat Reader 8 is: If I choice one of our HP2420N Printers in the combobox of the printer dialog acrobat reader crashes without an error report (Like you close the window in a normal way). No entry in the event log appears. If I set the HP2420N printer as Windows default printer, open the Reader and push the print icon, the reader is crashing too. If I choice the printer settings dialog I can select the HP2420N printers in the combobox and set several printer options, but not print! We can reproduce this behaviour on up to 50 Clients and two print servers. I think it is a driver issue of the HP24oX drivers. The driver version of the HP printer driver is: "HP Laserjet 2420 PS (60.51.506.32)" Anybody using the same driver? Anybody using the HP2420N with Acrobat Reader 8? Any help are welcome
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