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Article #825

PDF in browser causes AcroRD32 error - please help

#825
From: Iain Tait
Date: Wed, 01 Sep 2004 11:27
33 lines
1933 bytes
Hi all

I've had a good trawl around and found a few similar posts, and tried
everything recommended. But to no avail.

Here's the situation:

1. A pdf has been created from Quark, via Distiller, then through
Acrobat Professional v6.01 (to reduce file size) - the pdf is saved as
Acrobat 4.0 compatible.

2. The fonts etc. have all been embedded properly

3. The PDF opens just fine in Acrobat 5, 6 (on PC and Mac) and Preview
on a Mac - however when I upload it to our web server and someone
clicks on the pdf link if the Acrobat browser plugin kicks in we get
the 'AcroRD32 has generated an error' message and the file doesn't
open... This only happens in Acrobat 5 on a PC

4. We've tried serving other PDFs from the same server and there's
been no problem - so it's not a server/mime-type issue.

4. Currently we've zipped up the file and are distributing it that way
- but we'd rather let people access it directly as it's a simpler user
experience.

The PDF is 65 pages long and around 900k

Does anyone have any thoughts or pointers?

Many thanks

Iain
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From: iaintait@gmail.com (Iain Tait)
Newsgroups: adobe.acrobat.reader,adobe.acrobat.windows
Subject: PDF in browser causes AcroRD32 error - please help
Date: 1 Sep 2004 04:27:22 -0700
Organization: http://groups.google.com
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