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Article #838

Re: Adobe Reader 6.0.1 Installation Problems - Windows 2000

#838
From: C. T. Lewis
Date: Fri, 01 Oct 2004 18:35
48 lines
2854 bytes
Found the following solution through one of the bulletin boards that 
worked for me.  Had to use steps 3 and 4 to fix my problem installing 
Adobe Reader.  You can skip steps 1 and 2 and only use steps 3 and 4.


1. Open windows explorer.
2.  Check permissions on c:\winnt\installer. Please make sure that the
following user accounts are provided with the given permissions:
	System - full control
	Everyone - read and execute
	Administrator - full control
3. If you are unable to change the permissions, please rename the
c:\winnt\installer folder and reboot the system.
4. Now run the setup and check if the issue is resolved.


------------------------------------
beni wrote:

> got the same problem
> 
> "clewis20" <clewis20@houston.rr.com> schrieb im Newsbeitrag 
> news:4sV5d.18615$Gk4.9437@fe1.texas.rr.com...
> 
>>I can't install Adobe Reader 6.0.1 on my Windows 2000 Professional PC. I 
>>keep getting the follow event application log message, then the 
>>installation stops, and all installation progress is reversed to a complete 
>>noninstallation.  I have successfully downloaded AdbeRdr60_enu_full.exe 
>>using either Internet Explorer or Netscape. However, the installation 
>>problem is the same with either download.
>>
>>Any Ideas???
>>
>>Event Type:    Error
>>Event Source:    MsiInstaller
>>Event Category:    None
>>Event ID:    10005
>>Date:        9/24/2004
>>Time:        3:51:45 PM
>>User:        N/A
>>Computer:    HOME
>>
>>Description:
>>Product: Adobe Reader 6.0.1 -- Internal Error 2932.
>>C:\WINDOWS\Installer\{AC76BA86-7AD7-1033-7B44-A00000000001}\ARPPRODUCTICON.exe,5 
> 
> 
> 
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Subject: Re: Adobe Reader 6.0.1 Installation Problems - Windows 2000
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