Reader 5.1 installation problem

Article View: adobe.acrobat.reader

Article #889

Back to adobe.acrobat.reader Previous Next

#889

From: Joel Osborn
Date: Tue, 25 May 2004 21:16

21 lines
1622 bytes

We've been installing Adobe Reader 5.1 as part of our standard
automated WinXP load for some time. Just recently, the Reader install
started failing. When I pursued it, I discovered that the install is
coming up with a box saying:

"Setup has determined that an unInstallation has not completed. You
should restart the system in order to complete this process. If you
decide to continue the installation before finishing the previous
unInstallation, the application may not work correctly.

"Do you wish to continue with this installation?" 

With Yes and No buttons to respond. Evidently the silent install was
just ansering No and quitting.

These are machine that have just had Windows XP loaded on them. Adobe
reader has not been installed before, on this machine.

Any ideas why it thinks that "an unInstallation has not completed?" 

Thanks.

Technical Details

Message-ID: <4e2003ca.0405251316.2f54f4ba@posting.google.com>

Path: arc1-ca.pugleaf.net!controlnews3.google.com!postnews1.google.com!not-for-mail

Show Full Headers

Complete Article Headers

X-Google-Language: ENGLISH,ASCII-7-bit
X-Google-Thread: 109513,a443a87778ccc24c,start
X-Google-Attributes: gid109513,public
Path: arc1-ca.pugleaf.net!controlnews3.google.com!postnews1.google.com!not-for-mail
From: jko@volcanomail.com (Joel Osborn)
Newsgroups: adobe.acrobat.reader
Subject: Reader 5.1 installation problem
Date: 25 May 2004 14:16:26 -0700
Organization: http://groups.google.com
Lines: 21
Message-ID: <4e2003ca.0405251316.2f54f4ba@posting.google.com>
NNTP-Posting-Host: 130.47.34.2
Content-Type: text/plain; charset=ISO-8859-1
Content-Transfer-Encoding: 8bit
X-Trace: posting.google.com 1085519786 10679 127.0.0.1 (25 May 2004 21:16:26 GMT)
X-Complaints-To: groups-abuse@google.com
NNTP-Posting-Date: Tue, 25 May 2004 21:16:26 +0000 (UTC)