Problems with PDFs, Reader, and Printing

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1 total messages Started by Don Miller Fri, 02 May 2008 13:04

#202

Author: Don Miller
Date: Fri, 02 May 2008 13:04

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My web application exports PDF files using SQL Server Reporting Services. 
The exported PDF files are version 1.3 (supposedly compatible with Adobe 
Acrobat version 4 and higher). Previously I used Crystal Reports which 
output PDF files as version 1.2.

This switch has caused havoc with some of my ASP (application service 
provider) customers because if they use Adobe Reader 8 to print the PDFs 
then they get obscure printing errors (the header of one page prints and 
then a printed error message of ERROR: Undefined COMMAND: 1b&) with certain 
Xerox workgroup printers (and not with most other printers). If they use 
Adobe Reader 7, then they have NO problems at all with ANYof the printers.

So, at its core, this is a problem somewhere with Adobe PDF files, PDF 
versions, printers and their drivers, and the latest version of Adobe Reader 
(8.1.2). I would like to think that the latest version of any software 
should work better and my customers won't have to go back to Adobe Reader 
7.0 to print things.

Is this a bug in Adobe Reader 8.1.2? What are the workarounds?

Thanks for any help.

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