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Thread View: adobe.acrobat.reader
2 messages
2 total messages Started by Mike Thu, 14 Dec 2006 22:59
Adobe Acrobat Reader 8 generating errors as limited user
#448
Author: Mike
Date: Thu, 14 Dec 2006 22:59
24 lines
2027 bytes
We are currently updating our images and I noticed that Adobe Acrobat 8
Reader will not run as a limited user in Windows XP on our test
machine. The previous Adobe Acrobat 7.0.8 run OK as limited user on the
same machine. If I add the limited user to the administrators group
(keeping lock down policies still in tact) it will run fine without
error. The EventLog error that it's giving is below. Any help
appreciated.

Event Type:	Information
Event Source:	DrWatson
Event Category:	None
Event ID:	4097
Date:		12/14/2006
Time:		5:22:46 PM
User:		N/A
Computer:	LENOVO
Description:
The application, C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe,
generated an application error The error occurred on 12/14/2006 @
17:22:45.921 The exception generated was c0000005 at address 00960916
(AcroRd32!ASFixedMul)

Thanks,
--Mike
Re: Adobe Acrobat Reader 8 generating errors as limited user
#468
Author: Mike
Date: Fri, 12 Jan 2007 22:14
36 lines
2366 bytes
It turned out to be permissions on:

C:\Documents and Settings\usernamehere\Application Data\Adobe

I gave read/write permissions for the users group on this folder and
all is well.

--Mike



Mike wrote:
> We are currently updating our images and I noticed that Adobe Acrobat 8
> Reader will not run as a limited user in Windows XP on our test
> machine. The previous Adobe Acrobat 7.0.8 run OK as limited user on the
> same machine. If I add the limited user to the administrators group
> (keeping lock down policies still in tact) it will run fine without
> error. The EventLog error that it's giving is below. Any help
> appreciated.
>
> Event Type:	Information
> Event Source:	DrWatson
> Event Category:	None
> Event ID:	4097
> Date:		12/14/2006
> Time:		5:22:46 PM
> User:		N/A
> Computer:	LENOVO
> Description:
> The application, C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe,
> generated an application error The error occurred on 12/14/2006 @
> 17:22:45.921 The exception generated was c0000005 at address 00960916
> (AcroRd32!ASFixedMul)
> 
> Thanks,
> --Mike
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