open or save

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3 total messages Started by Karen Wed, 27 Jul 2005 00:07

#631

Author: Karen
Date: Wed, 27 Jul 2005 00:07

13 lines
1903 bytes

Does anyone know why some computers make you download and save the pdf 
before opening it?  I work on a student database program on several 
different computers at home and work.  All of the reports are opened in 
adobe reader as pdfs.  On two of the computers, the files open right up.  On 
the other two, it says that adobe cannot open the file directly because it 
might be corrupt and that I really shouldn't download it.  Once downloaded 
and saved, adobe opens it fine, but this is just an extra step I would like 
to avoid.  File associations are set correctly and we cannot figure out what 
the diff is from one computer to the next.  Any ideas??

Thanks,

Karen

Re: open or save

#639

Author: Phil Nospam
Date: Fri, 29 Jul 2005 16:34

30 lines
2172 bytes

"Karen" <woolie1@comcast.net> wrote in message
news:8tSdnQnq2tEOTXvfRVn-tw@comcast.com...
> Does anyone know why some computers make you download and save the pdf
> before opening it?  I work on a student database program on several
> different computers at home and work.  All of the reports are opened in
> adobe reader as pdfs.  On two of the computers, the files open right up.
On
> the other two, it says that adobe cannot open the file directly because it
> might be corrupt and that I really shouldn't download it.  Once downloaded
> and saved, adobe opens it fine, but this is just an extra step I would
like
> to avoid.  File associations are set correctly and we cannot figure out
what
> the diff is from one computer to the next.  Any ideas??
>
> Thanks,
>
> Karen
>
>
Karen,

A friend of mine had the same problem. I found that he had several versions
of the reader installed on his computer. We uninstalled all of them and then
installed the latest version from Adobe's web site. It works like a champ
now.  I've seen other posts online of people with the same problem and
solving it the same way.

Phil

Re: open or save

#640

Author: Karen
Date: Sun, 31 Jul 2005 11:21

46 lines
3004 bytes

I only have ver 7 (with updates) installed.  I uninstalled it, reinstalled 
ver 6, to see if that might help.  Ver 6 would not download OR open the 
file.  Just kept getting an error.  So I reinstalled ver 7 (over ver 6) and 
I am back in business except that I have to save every file to open.  Should 
I try uninstalling again?
Thanks for helping, Phil.


"Phil Nospam" <philnospam@dontwantnospam.com> wrote in message 
news:HUsGe.75420$Kp2.4082902@twister.southeast.rr.com...
>
> "Karen" <woolie1@comcast.net> wrote in message
> news:8tSdnQnq2tEOTXvfRVn-tw@comcast.com...
>> Does anyone know why some computers make you download and save the pdf
>> before opening it?  I work on a student database program on several
>> different computers at home and work.  All of the reports are opened in
>> adobe reader as pdfs.  On two of the computers, the files open right up.
> On
>> the other two, it says that adobe cannot open the file directly because 
>> it
>> might be corrupt and that I really shouldn't download it.  Once 
>> downloaded
>> and saved, adobe opens it fine, but this is just an extra step I would
> like
>> to avoid.  File associations are set correctly and we cannot figure out
> what
>> the diff is from one computer to the next.  Any ideas??
>>
>> Thanks,
>>
>> Karen
>>
>>
> Karen,
>
> A friend of mine had the same problem. I found that he had several 
> versions
> of the reader installed on his computer. We uninstalled all of them and 
> then
> installed the latest version from Adobe's web site. It works like a champ
> now.  I've seen other posts online of people with the same problem and
> solving it the same way.
>
> Phil
>
>

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