Acrobat Reader Prints To File

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1 total messages Started by Andy Laurence Wed, 02 Mar 2005 14:10

#775

Author: Andy Laurence
Date: Wed, 02 Mar 2005 14:10

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I have a user who's trying to print a PDF document to an HP LaserJet
5000 printer.  The printer is shared through a print server (Windows
2000 Adv Server), and Acrobat Reader (v5.1.0.0 - don't ask why) is
published through Citrix Metaframe XPe.  Instead of the document
coming out of the printer, the document spools to a file in the same
folder as the PDF with the name of the port (IP_192.168.0.1 for
example).  Opening the file in Notepad reveals it is a RAW PCL5
printer file.

Obviously, the user has not selected "Print to File" or anything like
that.  The printer also works fine through another application.  I've
found one reference to this issue in this newsgroup, but nothing else
to go on.  Any ideas why this is happening?

Cheers,
Andy
-- 
http://www.andylaurence.co.uk

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