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Article #112

Re: After Effects CS4 9.01 Crashes, help please.

#112
From: Adolfo_Rozenfeld
Date: Wed, 01 Apr 2009 04:36
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A crash on launch while MediaCore is initializing is a likely sign of a misbehaved codec.

Go to Library > Quicktime and try removing third party codecs. Move one to the desktop, restart your computer, launch the app. Keep doing it until you find the culprit. If it doesn't work for you, let me know. Of course, if the offending codec is identified, you can place the other codecs back in the Quicktime folder.

This procedure is described in detail in this technical support document:
 <http://kb.adobe.com/selfservice/viewContent.do?externalId=kb405951&sliceId=1>

Adolfo Rozenfeld - Adobe
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Subject: Re: After Effects CS4 9.01 Crashes, help please.
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Date: Tue, 31 Mar 2009 21:36:43 -0700
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