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Article #102

Re: Unable to install Type 1 fonts in Windows XP

#102
From: Ida_Chen
Date: Sat, 20 Dec 2008 15:13
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I have just purchased a Dell Precision 4400. When I tried to install my Type 1 fonts, I kept getting the error message: "the *.PFM file is either invalid or damaged". This is a disaster as we have thousands of files with Helvetica.

Early this morning (Saturday!), I got a call from a terrific Dell tech, Cyndi Fleck. I had sent her the link to this Adobe forum topic. She took over my laptop and did the registry change in #65 (I'm such a chicken about the registry) and the Type 1 fonts loaded like a charm.

Thank you so much Dave Ingraham as I would either have paid an IT expert to TRY and solve this problem, or sent the laptop back assuming it was defective.

Cyndi said she would distribute your solution to other Dell techs so you are likely going to help many others by sharing your knowledge here. I know you saved me a lot of frustration. Thanks.
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Subject: Re: Unable to install Type 1 fonts in Windows XP
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Date: Sat, 20 Dec 2008 07:13:40 -0800
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