Re: CS4 install failure

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#165

From: Al_Elizondo
Date: Thu, 12 Mar 2009 04:38

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Nope, that's wrong, I had the very same install issues, though it started with the install disks. However, I created a new account (administrator), ran Clean Script THREE several times (levels 2,3 and 4), reinstalled the software using the trial install, and that worked. There were several other steps, that's why I suggest going through tech support.
     Everything I did was verified with a tech support specialist, and he did confirm that " Clean Script THREE" needed to be used, not CS4. Just to be fair, I also thought I needed CS4 initially, Customer Support corrected me on that step in the process of getting everything working.

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Subject: Re: CS4 install failure
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Date: Wed, 11 Mar 2009 21:38:43 -0700
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