Cant get past "Preparing to Install"

Article View: adobe.creative.suite.mac

Article #189

Back to adobe.creative.suite.mac Previous Next

#189

From: Justin_Derleth
Date: Mon, 16 Mar 2009 18:53

18 lines
1499 bytes

I have a user who recently got a new iMac and has migrated her current setup from an older iMac running Tiger to the new iMac running Leopard. She is currently using CS3 but needs to install CS4. We have volume licensing so despite being an upgrade the install media should be the full thing.

When it gets to "Preparing to install" it never proceeds. The installer is not crashed since you can quit out and get a "hey are you sure you want to do this" window.

So far the steps I have taken are:
   Repair Disk Permissions
   Run all cron Maintenance Scripts
   Update Prebindings
   Clean User Caches
   Remove Corrupt Preference Files
   Copy Install Media to HD and attempt install from the HD.
   Restart several times

Activity Monitor reports the installer taking approximately 80MB and 0.4CPU so its not really thinking very hard about anything. Disk IO is also very low.

Any advice would be appreciated.

Thanks

Technical Details

Message-ID: <59b8399c.-1@webcrossing.la2eafNXanI>

Path: arc1-ca.pugleaf.net!g2news1.google.com!news2.google.com!news1.google.com!newshub.sdsu.edu!webcrossing

Show Full Headers

Complete Article Headers

X-Google-Thread: 1effee,a2691812d141da3a,start
X-Google-Attributes: gid1effee,domainid0,public,usenet
X-Google-Language: ENGLISH,ASCII-7-bit
From: Justin_Derleth@adobeforums.com
Path: arc1-ca.pugleaf.net!g2news1.google.com!news2.google.com!news1.google.com!newshub.sdsu.edu!webcrossing
Newsgroups: adobe.creative.suite.mac
Subject: Cant get past "Preparing to Install"
Message-ID: <59b8399c.-1@webcrossing.la2eafNXanI>
Date: Mon, 16 Mar 2009 11:53:24 -0700
Lines: 26
MIME-Version: 1.0
Content-Type: text/plain; charset="ISO-8859-1"
Content-Transfer-Encoding: 8bit