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Article #322

Re: Help! All CS3 programs continuously crash!!

#322
From: BrooklynJ
Date: Sat, 28 Feb 2009 22:41
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2799 bytes
Neil,
 Adobe called me on Wednesday stiil couls not figure out the problem, told me to go to Apple. So , I went to apple, upgraded my Ram to 4GB, full diagnostics, and did an archive reinstall.
 Worked great for 2 days. Thought I was in the clear, then today, I opened photoshop to open a few very small jpgs. (I had firefox open) Then all of a sudden Adobe installer show up in my dashboard and shows percentage numbers like it is installing something or getting ready to, and photoshop crashes. The adobe updater asks me if I want to install updates, I said no and cancelled out. All along I have been telling adobe that I think the problem has something to do with my registration. On all of my console crashes reports, adobe crashes right after all of theses notes about registration. I have had to re-register my adobe at least 3 times. The 1st time this all happened a technician told me I somehow had an educational copy, made me uninstall and then install a volume license with a new serial number. I told him none of this made sense as I bought a factory sealed CS3 Design Premiun form the apple store. I also told him I didn't want a volume license, I wanted what I purchased. He told me I had to do it. So I did and it didn't work. So the next technician I got, said that was crazy and she can't believe he made me do that, and that my original copy of CS# and serial number were fine and then had me uninstall that and reinstall mine. Naturally, every time I uninstall and reinstall adobe prompts me to register, which I do. But I feel like either adobe has some conflict and kicks me off because it thinks my registration is invalid or Adobe is conflicting with something on my computer. Which no- one can figure out- mean while I sill can't get any work done. Everyone who has looked at my computer said this is crazy, my computer is fine and can easily handle what i do, I don't have anything crazy on here that is supposed to conflict and I triple checked before I bought everything and have multiple times since. I still can not get any work done and am desparate!! Adobe is closed over the weekend and I have to be able to work on Monday.
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Subject: Re: Help! All CS3 programs continuously crash!!
Message-ID: <59b79116.10@webcrossing.la2eafNXanI>
Date: Sat, 28 Feb 2009 14:41:59 -0800
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