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Article #347

Re: Only allowed on two machines message

#347
From: Dov Isaacs
Date: Sat, 21 Feb 2009 01:47
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What is rather interesting is how you have two installations on one system on separate drives. Did you copy the directory structure or did you do separate installs? Note that you can't simply manually drag and drop Adobe software installation folders. Software must be installed in particular directories by the installer. It is indeed possible that you somehow activated twice on one system; something that isn't supposed to happen. You could try deactivating the "extra" copy on the system with two copies and see if that releases you to activate on the other system. Otherwise you may need to contact Adobe's Product Activation group (phone number is on your computer screen if you get the "too many activations" message), explain the problem, and they should be able to bump your activation count by one for you.

If you are the "primary" (or better stated the "only") on both systems, that is fine.

- Dov
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From: "Dov Isaacs" <isaacs@adobe.com>
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Newsgroups: adobe.creative.suite.mac
Subject: Re: Only allowed on two machines message
Message-ID: <59b802df.4@webcrossing.la2eafNXanI>
Date: Fri, 20 Feb 2009 17:47:21 -0800
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