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Article #490

CS4 Will Not Install

#490
From: Justin_Barbieri
Date: Wed, 18 Feb 2009 21:29
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I am trying to install CS4 on my MacPro and for the life of me I cannot get it to install. I go through all of the prompts and right when it starts installing it immediately gets an error and the entire install fails. The error reads

Error
Error : 2

I have called tech support to no avail. They cannot tell me what this error means. I went through the upload process for the error logs and the tech had no idea how to retrieve them. I previously had CS3 and used the cleanup tool when I uninstalled it. I repaired the disc permissions as well. Can anyone offer some insight??
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Subject: CS4 Will Not Install
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Date: Wed, 18 Feb 2009 13:29:27 -0800
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