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Article #520

Re: Licensing for this product has expired (I paid for CS4)

#520
From: David-Artur_Daix
Date: Mon, 09 Feb 2009 14:55
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Hello Neil.

One week later and still no solution in sight.

Yes, I tried all the tools provided by Adobe to either try to fix the licensing issue or clean up the drive after running the Adobe Uninstaller.

Nothing works for me.

Frankly, I'm appalled at the whole situation.

What fix should ever involve doing a full system restore just to make a suite of applications work, without any guarantee of success? What fix should be so unreliable and flaky as to give pirates and virus writers the opportunity to lure honest Adobe customer into downloading and trying hacks to solve a problem that shouldn't exist in the fist place (I see that post has been purged: that's good)?

I'm using volume license copies of the Adobe suites purchased through my University. Prior to CS4 those didn't require any activation. So those issues are all new to me. But, frankly, they're shameful.

_If_ I ever get a reliable solution to my problem, I'll make sure to post it here.

In the meantime, I'm sorry to say, this is probably the very last Adobe product I ask my University to purchase for me and my colleagues. DRM/Activation/Copy Protection Schemes should _never_ be an annoyance to customers.

End of rant.
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From: David-Artur_Daix@adobeforums.com
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Subject: Re: Licensing for this product has expired (I paid for CS4)
Message-ID: <59b7938e.14@webcrossing.la2eafNXanI>
Date: Mon, 9 Feb 2009 06:55:37 -0800
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