Thread View: adobe.creative.suite.mac
7 messages
7 total messages
Started by Loretta_Janowski
Thu, 19 Mar 2009 15:13
Help please - no Adobe after Onyx cleaning
Author: Loretta_Janowski
Date: Thu, 19 Mar 2009 15:13
Date: Thu, 19 Mar 2009 15:13
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Have tried contacting Adobe support on four browsers with NO luck - so I'm here. Nothing there works. I used Onyx this morning for cleaning/maintenance on my Mac (Leopard 10.5.6) went as usual. Restart, etc.... All programs work except for everything Adobe - Creative Suite premium - Photoshop, Golive, InDesign, etc. and also no Acrobat. The files are still there, the icons are still there, the apps claim to still be there but all I get is the beachball and when I force quit it says "Unresponsive" ??? Help please. I need my Adobe programs. Diane
Re: Help please - no Adobe after Onyx cleaning
Author: Buko
Date: Thu, 19 Mar 2009 17:15
Date: Thu, 19 Mar 2009 17:15
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You mention GoLive which would indicate you are using Cs or CS2 neither of which is supported for use in Leopard. Adobe will not be updating these old versions. So now would be the time to update your suite before you get locked out of the upgrade path. the other solutions to try would be to see if they work in a new user and revert to Tiger. BTW Onyx should not affect Adobe software.
Re: Help please - no Adobe after Onyx cleaning
Author: Neil_Keller
Date: Thu, 19 Mar 2009 22:46
Date: Thu, 19 Mar 2009 22:46
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Did you upgrade your operating system? Was there any particular reason why you ran Onyx? Neil
Re: Help please - no Adobe after Onyx cleaning
Author: Michael Kazlow
Date: Fri, 20 Mar 2009 00:32
Date: Fri, 20 Mar 2009 00:32
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Worse comes to worse, you could re-install the suite. Mike
Re: Help please - no Adobe after Onyx cleaning
Author: Neil_Keller
Date: Fri, 20 Mar 2009 17:28
Date: Fri, 20 Mar 2009 17:28
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Or archive and install. Neil
Re: Help please - no Adobe after Onyx cleaning
Author: Neil_Keller
Date: Fri, 20 Mar 2009 17:29
Date: Fri, 20 Mar 2009 17:29
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Or do an archive and install of your system. Neil
Re: Help please - no Adobe after Onyx cleaning
Author: Neil_Keller
Date: Fri, 20 Mar 2009 17:29
Date: Fri, 20 Mar 2009 17:29
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Or log in as a new user. Or do an archive and install of your system. Neil
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