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Thread View: adobe.creative.suite.versioncue.mac
5 messages
5 total messages Started by Brian_Neu Wed, 25 Feb 2009 23:29
CS3 errors on 10.5.2: Photoshop "Save As" causes AssetServicesCS3 to "quit unexpectedly"
#167
Author: Brian_Neu
Date: Wed, 25 Feb 2009 23:29
36 lines
4634 bytes
There are additional errors with CS3 as well.

We've tried deleting the photoshop and the browser plist files.

We've tried deleting the /Library/Application Support/Adobe/Adobe Version Cue CS3/Client/3.1.0 and running the downloaded the Adobe Version Cue CS3 client 3.1.0 update from:

 <http://www.adobe.com/support/downloads/thankyou.jsp?ftpID=3639&fileID=3419>

It's still not working.

The console provides the following log messages:

2/25/09 12:15:40 PM Suitcase Fusion[99] *** -[NSConditionLock unlock]: lock (<NSConditionLock: 0xccdb820> '(null)') unlocked from thread which did not lock it
2/25/09 12:15:40 PM Suitcase Fusion[99] *** Break on _NSLockError() to debug.
2/25/09 12:15:40 PM Suitcase Fusion[99] *** -[NSConditionLock unlock]: lock (<NSConditionLock: 0xccdb820> '(null)') unlocked from thread which did not lock it
2/25/09 12:15:40 PM Suitcase Fusion[99] *** Break on _NSLockError() to debug.
2/25/09 12:15:40 PM Suitcase Fusion[99] *** -[NSConditionLock unlock]: lock (<NSConditionLock: 0xccdb820> '(null)') unlocked from thread which did not lock it
2/25/09 12:15:40 PM Suitcase Fusion[99] *** Break on _NSLockError() to debug.
2/25/09 12:15:40 PM Suitcase Fusion[99] *** -[NSConditionLock unlock]: lock (<NSConditionLock: 0xccdb820> '(null)') unlocked from thread which did not lock it
2/25/09 12:15:40 PM Suitcase Fusion[99] *** Break on _NSLockError() to debug.
2/25/09 12:15:40 PM Suitcase Fusion[99] *** -[NSConditionLock unlock]: lock (<NSConditionLock: 0xccdb820> '(null)') unlocked from thread which did not lock it
2/25/09 12:15:40 PM Suitcase Fusion[99] *** Break on _NSLockError() to debug.
2/25/09 12:15:40 PM Suitcase Fusion[99] *** -[NSConditionLock unlock]: lock (<NSConditionLock: 0xccdb820> '(null)') unlocked from thread which did not lock it
2/25/09 12:15:40 PM Suitcase Fusion[99] *** Break on _NSLockError() to debug.
2/25/09 12:15:40 PM Suitcase Fusion[99] *** -[NSConditionLock unlock]: lock (<NSConditionLock: 0xccdb820> '(null)') unlocked from thread which did not lock it
2/25/09 12:15:40 PM Suitcase Fusion[99] *** Break on _NSLockError() to debug.
2/25/09 12:15:40 PM Suitcase Fusion[99] *** -[NSConditionLock unlock]: lock (<NSConditionLock: 0xccdb820> '(null)') unlocked from thread which did not lock it
2/25/09 12:15:40 PM Suitcase Fusion[99] *** Break on _NSLockError() to debug.
2/25/09 12:15:40 PM Suitcase Fusion[99] *** -[NSConditionLock unlock]: lock (<NSConditionLock: 0xccdb820> '(null)') unlocked from thread which did not lock it
2/25/09 12:15:40 PM Suitcase Fusion[99] *** Break on _NSLockError() to debug.
2/25/09 12:15:43 PM [0x0-0x84084].com.adobe.Photoshop[10174] file://localhost/Applications/Adobe P
2/25/09 12:15:44 PM [0x0-0x84084].com.adobe.Photoshop[10174] objc[10174]: Class EpicController is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_personalization.framework/adobe_personalization and /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_registration.framework/adobe_registration. Using implementation from /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_registration.framework/adobe_registration.
2/25/09 12:15:44 PM [0x0-0x84084].com.adobe.Photoshop[10174] objc[10174]: Class EpicJSWindowExternalHandler is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_personalization.framework/adobe_personalization and /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_registration.framework/adobe_registration. Using implementation from /Applications/Adobe Photoshop CS3/Adobe Photoshop CS3.app/Contents/Frameworks/adobe_registration.framework/adobe_registration.
2/25/09 12:15:44 PM [0x0-0x84084].com.adobe.Photoshop[10174] objc[10174]: Class EpicWizardController is implemented in both /Applications/Adobe Photoshop CS3/Adobe Photoshop

I think this is the Crash Log -- I
Re: CS3 errors on 10.5.2: Photoshop "Save As" causes AssetServicesCS3 to "quit unexpectedly"
#168
Author: Brian_Neu
Date: Wed, 25 Feb 2009 23:30
19 lines
1221 bytes
grrrr . . Crash log here . . .

Process: AssetServicesCS3 [2633]
Path: /Library/Application Support/Adobe/Adobe Asset Services CS3/AssetServicesCS3.app/Contents/MacOS/AssetServicesCS3
Identifier: AssetServicesCS3
Version: ??? (???)
Code Type: X86 (Native)
Parent Process: launchd [1]

Date/Time: 2009-02-25 18:28:24.865 -0800
OS Version: Mac OS X 10.5.2 (9C31)
Report Version: 6

Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 0

Dyld Error Message:
  bad external relocation length
Re: CS3 errors on 10.5.2: Photoshop "Save As" causes AssetServicesCS3 to "quit unexpectedly"
#169
Author: Neil_Keller
Date: Thu, 26 Feb 2009 00:55
5 lines
773 bytes
Brian,

Be aware there may not be anyone passing by who can properly interpret crash logs...

Neil
Re: CS3 errors on 10.5.2: Photoshop "Save As" causes AssetServicesCS3 to "quit unexpectedly"
#170
Author: Brian_Neu
Date: Thu, 26 Feb 2009 13:10
3 lines
756 bytes
UPDATE:

This only seems to happen using the Adobe Save dialogue box.
Re: CS3 errors on 10.5.2: Photoshop "Save As" causes AssetServicesCS3 to "quit unexpectedly"
#172
Author: Markus_Jasker
Date: Mon, 02 Mar 2009 09:37
9 lines
984 bytes
Hi Brian,
it is not a good idea to delete an update since there is an installer database that still things the update is there.

here are two links...
May be one will help.

 <http://joemaller.com/2007/08/10/fixing-cs3-all-apps-crash-when-saving/>

 <http://kb.adobe.com/selfservice/viewContent.do?externalId=kb403268>
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