ERROR AddServerHandler while connecting to CS4 VC

Thread View: adobe.creative.suite.versioncue.mac

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4 total messages Started by Buzz_Burge Thu, 04 Dec 2008 17:16

#265

Author: Buzz_Burge
Date: Thu, 04 Dec 2008 17:16

45 lines
3891 bytes

I'm having a problem connecting to CS4 VC on our XServe.
Here are the details. Any ideas?

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CS4 Version Cue server set up on XServe with OS 10.4.11, RAM 2.5 gigs
Version Cue CS4 4.0.1 installed and starts fine.
Test users and admin all set up with Global Everything permissions in VC.

On the Client side (OS 10.5.5) when attempting to connect with Adobe Drive:
The Server shows up.
Log in screen is presented but after entering any of the user or admin names/passwords,

Pop Up Window Error within Adobe Drive said:
The server could not be connected

The Log File said:
2008/12/04 10:50:16,774 [ConnectionHandler-0] ERROR AddServerHandler - Adding server failed
com.adobe.drive.data.model.DriveException: com.adobe.versioncue.wire.connection.shared.exception.ConnectionException: HTTP not connected : 51e40010-1127-1905-a315-fd30177d7fca
	at com.adobe.drive.internal.provider.versioncue.VersionCueProvider.mount(VersionCueProvider.java:315)
	at com.adobe.drive.internal.data.manager.DataManager.mount(DataManager.java:257)
	at com.adobe.drive.internal.biz.filesystem.mount.MountService$1.work(MountService.java:74)
	at com.adobe.drive.internal.biz.filesystem.mount.MountService$1.work(MountService.java:68)
	at com.adobe.drive.data.persistence.api.PersistenceCaller$1.run(PersistenceCaller.java:65)
	at com.adobe.drive.data.internal.persistence.PersistenceService$2.runWithTransaction(PersistenceService.java:207)
	at com.adobe.drive.data.internal.persistence.PersistenceModificationCallable.run(PersistenceModificationCallable.java:70)
	at com.adobe.drive.data.internal.persistence.PersistenceService.run(PersistenceService.java:144)
	at com.adobe.drive.data.internal.persistence.PersistenceService.runWithTransaction(PersistenceService.java:202)
	at com.adobe.drive.data.persistence.api.PersistenceCaller.run(PersistenceCaller.java:78)
	at com.adobe.drive.data.persistence.api.PersistenceCaller.run(PersistenceCaller.java:113)
	at com.adobe.drive.internal.biz.filesystem.mount.MountService.mount(MountService.java:80)
	at com.adobe.drive.ui.ncomm.handler.MountServerHandler.mountServer(MountServerHandler.java:156)
	at com.adobe.drive.ui.ncomm.handler.AddServerHandler.handle(AddServerHandler.java:86)
	at com.adobe.csi.internal.ncomm.InvokeHandler.handle(InvokeHandler.java:88)
	at com.adobe.versioncue.internal.nativecomm.host.ConnectionHandler.run(ConnectionHandler.java:136)
	at java.lang.Thread.run(Thread.java:613)
Caused by: com.adobe.versioncue.wire.connection.shared.exception.ConnectionException: HTTP not connected : 51e40010-1127-1905-a315-fd30177d7fca
	at com.adobe.versioncue.wire.connection.multiplexer.ConnectionFactoryImpl.getConnection(ConnectionFactoryImpl.java:193)
	at com.adobe.versioncue.wire.connection.ConnectionFactory.getConnection(ConnectionFactory.java:68)
	at com.adobe.versioncue.wire.connection.ConnectionFactory.getConnection(ConnectionFactory.java:51)
	at com.adobe.versioncue.wire.execution.ExecutionFactory.create(ExecutionFactory.java:93)
	at com.adobe.versioncue.wire.asset.internal.AssetService.mount(AssetService.java:266)
	at com.adobe.versioncue.wire.asset.AssetServiceAdapter.mount(AssetServiceAdapter.java:672)
	at com.adobe.drive.internal.provider.versioncue.VersionCueProvider.mount(VersionCueProvider.java:265)
	... 16 more

Re: ERROR AddServerHandler while connecting to CS4 VC

#266

Author: Buzz_Burge
Date: Thu, 04 Dec 2008 17:18

3 lines
687 bytes

Also:
That is the client side log.
The server side log is clean, no errors.

Re: Error: AddServerHandler while connecting to CS4 VC

#285

Author: Damien_DeCremer
Date: Tue, 23 Dec 2008 19:35

1 lines
936 bytes

I am having this very same issue on a PC. The server is visible in Drive, but logging-in does nothing but display that same "The server could not be connected" alert. Did you ever get this figured out? Anyone have any ideas what to do?

Re: Error: AddServerHandler while connecting to CS4 VC

#297

Author: Frank_Soetebeer
Date: Wed, 07 Jan 2009 18:18

1 lines
865 bytes

Hi, it appears that a corrupt installaton could be the cuase of the problem. Did you ever use CS4 pre-release software? If so, please uninstall your suite and use the CS4 Cleaner script available from Adobe support. The install again.

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