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Article View: adobe.creative.suite.versioncue.windows
Article #119

Re: Version Cue 4 Crashes Explorer and PC completly

#119
From: Markus_Jasker
Date: Tue, 10 Mar 2009 12:38
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Hi K-oZ & Mitchell,
I'm sorry to hear that.
Is there a chance that you can post some more details and log files here?
To see what happened, the log file of the CS4ServcieManager can be helpful.
You'll find it:
XP = c:\Documents and Settings\"accountname here"\AppData\Adobe\CS4Servicemanager\logs
VISTA = c:\Users\"accountname here"\AppData\Roaming\Adobe\CS4Servicemanager\logs
(The AppData folder is hidden, so you have to make it visible via folder/user settings.)

The files inside can be opened with any text editor and posted here.

And if you have some more details like what you exactly did before this happened or any error messages you received, that would help too to find the cause, hopefully.

Thanks
Markus
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Subject: Re: Version Cue 4 Crashes Explorer and PC completly
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Date: Tue, 10 Mar 2009 05:38:20 -0700
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