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Article View: adobe.creative.suite.versioncue.windows
Article #320

Cannot contact Version Cue Workspace

#320
From: Stephen_Slaby
Date: Mon, 15 Jan 2007 16:28
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Hello out there,

Here's the problem I'm encountering with Version Cue. Whenever I try to connect to the Version Cue Workspace I have on my home computer I receive the same error message: "Could not contact the Version Cue Workspace on the computer at the URL provided. Please check the URL and try again."

I have used both the URL that my Version Cue Advanced Administration states is my URL "http//:[computer name].[domain].net:3703" and I have tried the URL as the IP address.

The .net one instantly gives me the error message. When I type in the IP address it starts loading and says "waiting for network connectivity" then in about 1 minute gives me the error message.

I have allowed for access through port 3703 in my firewall, and the router allows for access to all ports. So I'm at a loss as to how to connect to a remote workspace. I've looked through the help files, the forum and the knowledgebase and nothing is helping. So if anyone out there has had this problem and can fix it, please let me know.

Thanks in advance.

-Steve
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Newsgroups: adobe.creative.suite.versioncue.windows
Subject: Cannot contact Version Cue Workspace
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Date: Mon, 15 Jan 2007 08:28:10 -0800
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